Gift card issue

Discus and support Gift card issue in XBoX Games and Apps to solve the problem; i have $6.07 on my gift card but it says i have insufficient funds when i try to purchasee a $4.99 game 05d34ad2-8b96-4d59-9157-218fbb121fdf Discussion in 'XBoX Games and Apps' started by Elisha Hall, Jun 18, 2023.

  1. Elisha Hall
    Elisha Hall Guest

    Gift card issue


    i have $6.07 on my gift card but it says i have insufficient funds when i try to purchasee a $4.99 game

    :)
     
    Elisha Hall, Jun 18, 2023
    #1
  2. Mistress Sara Win User

    CARTÃO PRESENTE XBOX LIVE

  3. Rassor3 Win User

    Xbox Gift Card

  4. Eden0032 Win User

    I bought giftcards But it has been already redeemed

    Hi there.

    Unfortunately there is nothing that can be done by Microsoft in terms of redeemed gift cards. You will need to take the gift cards back to the retailer where you purchased them from and explain the issue. They may issue a new gift card or refund your purchase.

    Thanks,

  5. ngocphi Win User

    Gift Card Issues

    You can't

    Or must use an active account

    The billing info is about verifying that you live where you say you are

    And yes people do switch regions to try and gain access to free content

    As smwutches mentioned part of verification includes verifying who you are

    Address is part of pii
  6. Francia J. Win User

    Gift card issue

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    First, check and validate your Microsoft balance by signing in to https://account.microsoft.com/billing/payments, make sure that it's showing up from there.

    Once confirmed, try purchasing the game again.
Thema:

Gift card issue

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