Gift Card Issue

Discus and support Gift Card Issue in XBoX on Consoles to solve the problem; My son was given an xbox gift card. I went online to load it to his account. The only option I had was to load it on my parent account but now I can't... Discussion in 'XBoX on Consoles' started by johnsgt, Aug 11, 2018.

  1. johnsgt
    johnsgt Guest

    Gift Card Issue


    My son was given an xbox gift card. I went online to load it to his account. The only option I had was to load it on my parent account but now I can't figure out how he can use it on his child account. Even though I have credit on my parent account, money
    can only be added to his account from a credit card.

    :)
     
    johnsgt, Aug 11, 2018
    #1
  2. ImDarkwingDuck
    ImDarkwingDuck Guest
    Mini-Survey: How do you purchase your digital content on Xbox Live?

    I use Debit and Gift cards. Sometimes the gift cards can be had for cheap. Otherwise I just my debit card. Its been on file for like 5 years and never had an issue. MS security is top notch.
     
    ImDarkwingDuck, Aug 11, 2018
    #2
  3. ClNTRoN
    ClNTRoN Guest
    Mini-Survey: How do you purchase your digital content on Xbox Live?

    Debit cards / Gift cards

    I've had my debit card on there for like 5 years and never had an issue.
     
    ClNTRoN, Aug 11, 2018
    #3
  4. Mistress Sara Win User

    CARTÃO PRESENTE XBOX LIVE

  5. Rassor3 Win User

    Xbox Gift Card

  6. Eden0032 Win User

    I bought giftcards But it has been already redeemed

    Hi there.

    Unfortunately there is nothing that can be done by Microsoft in terms of redeemed gift cards. You will need to take the gift cards back to the retailer where you purchased them from and explain the issue. They may issue a new gift card or refund your purchase.

    Thanks,

  7. ngocphi Win User

    Gift Card Issues

    You can't

    Or must use an active account

    The billing info is about verifying that you live where you say you are

    And yes people do switch regions to try and gain access to free content

    As smwutches mentioned part of verification includes verifying who you are

    Address is part of pii
  8. Francia J. Win User

    Gift card issue

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    First, check and validate your Microsoft balance by signing in to https://account.microsoft.com/billing/payments, make sure that it's showing up from there.

    Once confirmed, try purchasing the game again.
Thema:

Gift Card Issue

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