Gift card has purchased ok but vbucks not showing

Discus and support Gift card has purchased ok but vbucks not showing in XBoX Games and Apps to solve the problem; Hi all I purchased vbucks last night for my sons xbox one for fortnite the purchase has been completed and is showing on the Microsoft account but the... Discussion in 'XBoX Games and Apps' started by LouisMcsporran, Jan 21, 2020.

  1. Gift card has purchased ok but vbucks not showing


    Hi all I purchased vbucks last night for my sons xbox one for fortnite the purchase has been completed and is showing on the Microsoft account but the vbucks have not been credited to the account for him to use anyone any ideas how to find them thanks

    :)
     
    LouisMcsporran, Jan 21, 2020
    #1
  2. LouisMcsporran Win User

    Gift card has purchased ok but vbucks not showing

    Hi just tried that and still not showing have contacted epic games regarding this thanks again for you help 👍👍
  3. x Sarasaurus x Win User

    Gift card has purchased ok but vbucks not showing

    Hi there,

    That is good to know that it was on the right account, that eliminates that from the problem.

    Any chance you can try to do a hard reset of the console. To do this, hold your finger on the power button located at the front of the console ( the xbox icon) until the console powers down. Unplug the power from the back of the console and allow a few
    minutes. Once a few minutes have passed you'll be good to start the console back up. If the vbucks have still not shown up either after that. It might be best to contact

    Epic support to see what might be the issue, typically it is normally due to a delay but to be safe you can submit a support ticket here Epic
    support


    Note, you'll need to be signed into the account experiencing the issue when you contact them.

    Good luck.
  4. x Sarasaurus x Win User

    Gift card has purchased ok but vbucks not showing

    Hey there

    Thank you for keeping us updated. Im sorry that solution wasn't able to help you this time. But rest assured Epic will be able to assist you into what might be the issue. There sometimes can be a short wait for their response but they will get back to you.

    You're welcome for the help, and feel free to come back to us anytime should you need help in the future.
  5. x Sarasaurus x Win User

    Gift card has purchased ok but vbucks not showing

    Hey no problem at all,

    We are here to help. If i can't help then another fellow member will be more than happy to help.
  6. LouisMcsporran Win User

    Gift card has purchased ok but vbucks not showing

    Hi thanks for replying my two sons have different accounts so no it was definitely the right account as my other son had same issues on his account but then his gift cars worked after the server issue from yesterday
Thema:

Gift card has purchased ok but vbucks not showing

Loading...
  1. Gift card has purchased ok but vbucks not showing - Similar Threads - Gift card has

  2. Why my Xbox gift card has 23 numbers not 25

    in XBoX on Consoles
    Why my Xbox gift card has 23 numbers not 25: Why my Xbox gift card has 23 characters instead of 25, and how can I redeemed it f32eb0b3-35e5-471c-a872-f553372d9823
  3. I have a gift card from a store that has more than 25 digits

    in XBoX on Windows
    I have a gift card from a store that has more than 25 digits: Hi, I have two gift cards from a return to a brick and mortar store from years ago that I'd like to use. The back of the card has three lines of numbers that add up to way more than 25. How do I...
  4. xbox gift card code has part of code missing

    in XBoX Games and Apps
    xbox gift card code has part of code missing: Xbox gift card part of code missing efc08478-4b2d-4e1f-ac05-3cf33a1adceb
  5. if an xbox gift card has been destroyed?

    in XBoX on Windows
    if an xbox gift card has been destroyed?: instead of scratching off the area to reveal gift card code, my very young son peeled it off into millions of little peieces that cannot be fixed. any way customer service can find a code through...
  6. Gift card only has 23 digits

    in XBoX Accessibility
    Gift card only has 23 digits: Recently purchased gift card only reveals 23 digits. What can I do? 7cc97f78-a270-4b8a-b1b3-f0fd86f93ce4
  7. I redeemed a ÂŁ5 Xbox Gift card from Microsoft Rewards but it has been stuck "in process"...

    in XBoX on Windows
    I redeemed a ÂŁ5 Xbox Gift card from Microsoft Rewards but it has been stuck "in process"...: They are doing nothing and has been over 60 days, what else can I do now? Generic email sent as reply - no proactive contact from them otherwise. I now have 5 copies of the same email from...
  8. I PURCHASED AN X BOX GIFT CARD, WHEN I TRIED TO REDEEM IT, IT SAYS IT HAS BEEN ALREADY...

    in XBoX on Consoles
    I PURCHASED AN X BOX GIFT CARD, WHEN I TRIED TO REDEEM IT, IT SAYS IT HAS BEEN ALREADY...: I PURCHASED AN X BOX GIFT CARD, WHEN I TRIED TO REDEEM IT, IT SAYS IT HAS BEEN ALREADY REDEEMED. WHICH I HAVEN'T PURCHASED ANYTHING WITH IT. I HAVE LOOKED AT MY ACCOUNT FOR PURCHASES AND IT HAS...
  9. My Minecraft Minecoin gift card only has 19 digits and I cannot redeem it.

    in XBoX Games and Apps
    My Minecraft Minecoin gift card only has 19 digits and I cannot redeem it.: I received a Minecraft gift card for 3500 Minecoins for my birthday. When I went to redeem it, I found it only had 19 digits instead of 25. The car was bought at Kroger, has a 2018 copyright on...
  10. Microsoft rewards Xbox gift card money has not appeared in my account

    in XBoX Accessibility
    Microsoft rewards Xbox gift card money has not appeared in my account: I had today purchased the 3 dollar Xbox gift card on the Xbox rewards app but I have not received money on my account or an email about my purchase I did this at 2pm EST I do not know what the...