Gift card for fortnite won’t work

Hi Mason! My name is Stephanie and I'm more than happy to help you out!

Based on what you mentioned, your Epic Games account is linked to a different Microsoft account. Unfortunately, Xbox doesn't have any tools to manage third party accounts.

It would be best you reach out to Epic Games Support as they have the necessary tools to review this case and possibly fix the issue:

www.epicgames.com/help/en-US/

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Kind regards,
Stephanie

From the back of a VBucks Fortnite gift card.

when we entered the fortnite gift cards it was for the fortnite game. When we entered the code it gives you, the game told us it was incorrect. I am out hundred of dollars in fortnite cards, I guess the money is lost in the faming world somewhere. I have tons of fortnite cards that we will not enter b/c I know we will not find the money. As for the xbox gift card, it was entered and looked like it paid for the game, but why is it showing my credit card?

If you are playing Fortnite or Roblox on PC, then you cannot use the Microsoft gift card to purchase robux or vbucks. You would need to use a credit card in game or gift cards for those games.

https://www.roblox.com/giftcards-us

https://www.epicgames.com/fortnite/en-US/vbuckscard

So, it might be that it doesn’t support gift cards, because I’ve seen fortnite gift cards. It might not be an issue. I’m not the one to rely on, but it’s just a hunch.

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