GFWL client, can't retrieve purchase history, I want to reinstall AoE 3

Discus and support GFWL client, can't retrieve purchase history, I want to reinstall AoE 3 in XBoX Games and Apps to solve the problem; Hello, I bought the Steam version of Fable III and the expansions in 2014, but now I can't load the expansions in game or redeemed the Steam DLC keys... Discussion in 'XBoX Games and Apps' started by fishwithapipe, Nov 7, 2015.

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  1. Cornaf
    Cornaf Guest

    GFWL client, can't retrieve purchase history, I want to reinstall AoE 3


    Hello,

    I bought the Steam version of Fable III and the expansions in 2014, but now I can't load the expansions in game or redeemed the Steam DLC keys in the Games for Windows Marketplace client.

    In the Games for Windows Marketplace client, I have this message "There was an error retrieving your purchase history"

    I hope that your staff can fix the problem quickly because me and many others people are really frustrated and this has been too long in coming, I longed to play Fable III with all expansions on my new 4K monitor.

    P.S. : Sorry for my bad english. GFWL client, can't retrieve purchase history, I want to reinstall AoE 3 :p
     
    Cornaf, Mar 21, 2016
    #16
  2. Mister Beep
    Mister Beep Guest
    Hey all!

    The appropriate team has reached out to us to let us know this issue should be resolved! Go ahead a launch the Games for Windows Live client to sign in and sync your purchases.

    You each may see a message pop up requiring you to download an update, so be sure to run that to get back up and running! If you need to download and install the Games for Windows Live client, you can download and install from here.

    Thank you all so much for your patience with this. Please be sure to report back to let us know if everything is up and running. Thanks!
     
    Mister Beep, Mar 22, 2016
    #17
  3. LordFlux
    LordFlux Guest
    I can confirm that the issue is now fixed. Currently downloading multiple GFWL titles from the GFWL Marketplace.
     
    LordFlux, Mar 22, 2016
    #18
  4. Misses Quinzel
    Misses Quinzel Guest

    GFWL client, can't retrieve purchase history, I want to reinstall AoE 3

    Hey, guys! Since this is now resolved, if you have issues with redeeming or how to use the GFWL Client, please post up a new thread so that our community can assist you. Thanks for understanding!
     
    Misses Quinzel, Mar 24, 2016
    #19
  5. BovrilCrab
    BovrilCrab Guest
    same problem for me

    looks like it was fixed, but then its broken again.

    Microsofts utter comtempts for its own customers is showing again.
     
    BovrilCrab, May 28, 2016
    #20
  6. FoxtrotZion
    FoxtrotZion Guest
    Still broken. Fix this please.
     
    FoxtrotZion, Jun 4, 2016
    #21
  7. zittra1
    zittra1 Guest
    I still receive the error messege, can you please help me what to do? Thank you
     
    zittra1, Nov 1, 2018
    #22
  8. Mister Beep Win User

    GFWL client, can't retrieve purchase history, I want to reinstall AoE 3

    Hey all!

    The appropriate team has reached out to us to let us know this issue should be resolved! Go ahead a launch the Games for Windows Live client to sign in and sync your purchases.

    You each may see a message pop up requiring you to download an update, so be sure to run that to get back up and running! If you need to download and install the Games for Windows Live client, you can download and install from here.

    Thank you all so much for your patience with this. Please be sure to report back to let us know if everything is up and running. Thanks!
  9. NEKO GUNNER Win User

    GFWL client, can't retrieve purchase history, I want to reinstall AoE 3

  10. Loco Cabasa Win User

    GFWL client, can't retrieve purchase history, I want to reinstall AoE 3

    Same problem here. Although Games for Windows Live is retired, Microsoft states all previous purchases are accessible through the client. I start the client, it connects, and then: "There was an error retrieving your purchase history. Please sign out and
    try again later." Signing out and trying again later does not fix it.

    This is frustrating. Looking for answers on Microsoft forums leads to run-around, and links to knowledge base articles that have been removed. Why would Microsoft remove solutions for this client? They do not disappear by themselves...

    I have found all kinds of suggestions on Steam forums and through Google searches, and none of them work. Uninstall and reinstall and reboot. Give me a break. Has Microsoft now dismantled account connection for Games for Windows customers, and simply not
    told anyone? When it was retired, that meant you could not make new purchases. It did not mean your old purchases disappeared. Apparently, now it does.
  11. fishwithapipe Win User

    GFWL client, can't retrieve purchase history, I want to reinstall AoE 3

    I am quite aware that the service was shutdown.

    www.xbox.com/.../DownloadClient

    According to this page however I should still have access to my purchased content via the client in the normal manner. Clearly a part of the service has stopped working as I am not the only person unable to access my purchase history and hence redownload
    purchased games.
  12. aaronjames38 Win User

    GFWL client, can't retrieve purchase history, I want to reinstall AoE 3

    Hi there the Games For Windows Live marketplace got shut down a while back so your no longer to access able to get games from it but where it shows our game library when Games For Windows Live loads up you should be able to download Age of Empires 3 and
    then once it has done downloading you should be able to install it again.

    Unfortunately there isn't much Microsoft can do about i as they shut it down so the only thing i can suggest is buy the game again from a shop but sorry there isn't much we can do due to server shut down and no support to this part of Microsoft any-more

    Here is a link where is selling the game:

    www.amazon.com/.../ref=nb_sb_ss_i_1_14
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