GFWL - Can't Download Purchased Game

Discus and support GFWL - Can't Download Purchased Game in XBoX Games and Apps to solve the problem; I've had this issue too, and basically you can kiss anything you've bought on GFWL goodbye. I had three games and one DLC that I'll never be able to... Discussion in 'XBoX Games and Apps' started by zarzak, Mar 13, 2018.

  1. nwwntrmt
    nwwntrmt Guest

    GFWL - Can't Download Purchased Game


    I've had this issue too, and basically you can kiss anything you've bought on GFWL goodbye.

    I had three games and one DLC that I'll never be able to download again.

    I just got through with support myself, and basically there is nothing they could do. GFWL has reached it's lifetime and my pc has surpassed compatibility with the games, I'm pretty sure my pc is as compatible now as it was when I bought most of the stuff.

    They did offer to refund the games. Good right?

    Wrong. They say they can't find the games on my account.

    You don't really own the games you purchase these days it seems.
     
    nwwntrmt, Nov 2, 2018
    #16
  2. zarzak Win User

    GFWL - Can't Download Purchased Game

    I can now log in again (I think it was some hiccup on the Microsoft side, as I've changed no network settings), however I'm back to square one. Same original errors in compatibility mode (windows 8)

    Thanks for that info, QuitBrute. Are you able to Windows XP and Vista Compatibility Mode to see if that helps? The troubleshooting presented in the guide to

    Make older programs compatible with this version of Windows
    may be able to assist with the issue you're experiencing.

    Additionally, do you own this game on disc or digitally and where did you acquire the license for the game from?
    Anything older than windows 8 requires a separate download. I don't own the disc, I bought the game directly from microsoft during a sale when they were promoting the platform about a decade ago
  3. iSupersniper Win User

    GFWL - Can't Download Purchased Game

    I get this exact same issue. Microsoft Support was no help what so ever and wanted me to pay for premium support.

    Since the Fall Creator Update for Windows 10 I've had this issue.

    I've tried to uninstall and re install that failed

    I've made sure that the client is allowed through the firewall

    LIVE was having issues downloading my profile in game until I enabled game mode through the game bar, however when the client as a game and enabling game mode didn't work.

    I've tried creating an app password because I use 2 step authentication and I get authentication failed when trying to use that password.

    When disabling 2step authentication I still sign in but still no purchase history

    When using a computer account not linked to my Microsoft account I get an xlivewrapper dll error which I can only conclude is that something in the backend changed on Microsoft servers which broke the gfwl purchase and sign in verifications.

    Any help would be appreciated.
  4. Mister Cazador Win User

    GFWL - Can't Download Purchased Game

    Anything older than windows 8 requires a separate download. I don't own the disc, I bought the game directly from microsoft during a sale when they were promoting the platform about a decade ago
    Gotcha. We inquired about compatibility mode and included that guide as a possible solution to see if that could help you run an older game using Windows 10. However, if that doesn't help, we're afraid you'll want to explore your options on hardware and/or
    software that will run an older game like this that was designed for an older operating system.
  5. Mister Cazador Win User

    GFWL - Can't Download Purchased Game

    I get this exact same issue. Microsoft Support was no help what so ever and wanted me to pay for premium support.

    Since the Fall Creator Update for Windows 10 I've had this issue.

    I've tried to uninstall and re install that failed

    I've made sure that the client is allowed through the firewall

    LIVE was having issues downloading my profile in game until I enabled game mode through the game bar, however when the client as a game and enabling game mode didn't work.

    I've tried creating an app password because I use 2 step authentication and I get authentication failed when trying to use that password.

    When disabling 2step authentication I still sign in but still no purchase history

    When using a computer account not linked to my Microsoft account I get an xlivewrapper dll error which I can only conclude is that something in the backend changed on Microsoft servers which broke the gfwl purchase and sign in verifications.

    Any help would be appreciated.
    Hey there, iSuperiorsniper, thanks for reaching out.

    Please create a separate forums post on this matter as it sounds like you could be experiencing something a bit different here.
  6. Mister Cazador Win User

    GFWL - Can't Download Purchased Game

    I can now log in again (I think it was some hiccup on the Microsoft side, as I've changed no network settings), however I'm back to square one. Same original errors in compatibility mode (windows 8)
    Thanks for that info, QuitBrute. Are you able to Windows XP and Vista Compatibility Mode to see if that helps? The troubleshooting presented in the guide to

    Make older programs compatible with this version of Windows
    may be able to assist with the issue you're experiencing.

    Additionally, do you own this game on disc or digitally and where did you acquire the license for the game from?
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GFWL - Can't Download Purchased Game

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