Getting this error whenever launching a game

Discus and support Getting this error whenever launching a game in XBoX Games and Apps to solve the problem; So i tried booting up valorant and its keep crashing during bootup and i checked the reliability history and i keep getting this error whenever i... Discussion in 'XBoX Games and Apps' started by Ravin Kenway, Jul 25, 2023.

  1. Ravin Kenway
    Ravin Kenway Guest

    Getting this error whenever launching a game


    So i tried booting up valorant and its keep crashing during bootup and i checked the reliability history and i keep getting this error whenever i launch valorant. I tried doing the various fixes for bad module info error but it still didnt work.

    Source

    bad_module_info

    Summary

    Stopped working

    Date

    ‎23/‎7/‎2023 11:01 AM

    Status

    Report sent

    Description

    Faulting Application Path: bad_module_info

    Problem signature

    Problem Event Name: BEX64

    Application Name: bad_module_info

    Application Version: 0.0.0.0

    Application Timestamp: 00000000

    Fault Module Name: chrome_manager_x64.dll_unloaded

    Fault Module Version: 0.0.0.0

    Fault Module Timestamp: 64a6ffc5

    Exception Offset: 0000000000031e28

    Exception Code: c0000005

    Exception Data: 0000000000000008

    OS Version: 10.0.19044.2.0.0.256.48

    Locale ID: 17417

    Additional Information 1: 0000

    Additional Information 2: 00000000000000000000000000000000

    Additional Information 3: 0000

    Additional Information 4: 00000000000000000000000000000000

    Extra information about the problem

    Bucket ID: 2863850d5f86da1256e9ced0b35563c6 (1651078134165234630)

    Device name DESKTOP-HOAFIU4

    Processor AMD Ryzen 5 3600 6-Core Processor 3.60 GHz

    Installed RAM 16.0 GB

    Device ID 8A4D58FF-6AE2-437F-9973-2B68A91A0D9E

    Product ID 00331-10000-00001-AA356

    System type 64-bit operating system, x64-based processor

    Pen and touch No pen or touch input is available for this display

    Edition Windows 10 Pro

    Version 21H2

    Installed on ‎3/‎9/‎2022

    OS build 19044.3086

    Experience Windows Feature Experience Pack 1000.19041.1000.0

    :)
     
    Ravin Kenway, Jul 25, 2023
    #1
  2. Nat K. Win User

    Getting this error whenever launching a game

    I did everything listed in this reply and more and it still did not work. Additionally, my DISM file doesn't even run. Even reinstalling it gives the same error.
  3. Mitchell - MSFT Win User

    Getting this error whenever launching a game

    Hello Ravin Kenway,



    Welcome to Microsoft Community.



    If this problem only appears when you start Valorant and nothing happens when you run other games or applications, I think you need to do some diagnostics on your game files.

    Some game platforms can try to verify game integrity to retrieve whether the current game file is complete.

    Alternatively, you can uninstall the game completely after deleting it and try to reinstall it again, which will ensure that the game files are complete.

    However, if you find that many applications are experiencing similar problems, maybe there is something wrong with the system that needs fixing. You can try to repair the system with the SFC repair command:

    Use the System File Checker tool to repair missing or corrupted system files

    Best regards,

    Mitchell - | Microsoft community support expert from MSFT
  4. Francia J. Win User

    my issue have been deliverd for a team bc the helper couldnt solve my issue

    What is the error that you're getting whenever you're trying to launch your games?
  5. Francia J. Win User

    MINECRAFT SYNC/CORRUPT ISSUE

    May I ask what is the exact error that you're getting whenever you're trying to launch the game?
  6. I Opprxssive I Win User

    Destiny 2 Verifying content

    I have deleted and then re-added my account, but now I get Error 8027025A whenever I try and launch any game.
Thema:

Getting this error whenever launching a game

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