Getting Puzzles previously purchased

Discus and support Getting Puzzles previously purchased in XBoX Games and Apps to solve the problem; Finally got Jigsaw back but all the puzzles I purchased in the last couple of years are showing up as available for purchase. I really don't want to... Discussion in 'XBoX Games and Apps' started by StateChutoy133, Jul 12, 2017.

  1. StateChutoy133
    StateChutoy133 Guest

    Getting Puzzles previously purchased


    Finally got Jigsaw back but all the puzzles I purchased in the last couple of years are showing up as available for purchase. I really don't want to buy and redo them. How do I get them back?

    :)
     
    StateChutoy133, Jul 12, 2017
    #1
  2. DonnaHarris2
    DonnaHarris2 Guest
    Retrieve Jigsaw puzzles previously purchased

    "My Collections"
     
    DonnaHarris2, Jul 12, 2017
    #2
  3. InlandVoice2021
    InlandVoice2021 Guest
    Retrieve Jigsaw puzzles previously purchased

    I recently received a software upgrade on my computer and noticed that all of my previously purchased jigsaw puzzles are no longer in my collection of puzzles. Does anyone know how I might retrieve them?
     
    InlandVoice2021, Jul 12, 2017
    #3
  4. DonnaHarris2 Win User

    Retrieve Jigsaw puzzles previously purchased

    I would like to retrieve all the jigsaw puzzles that I have purchased from the Microsoft store. Please tell me how I can do that as the Microsoft store does not show the puzzles that I have purchased from them. I would like to have them re-installed.
    "My Collections"
  5. DonnaHarris2 Win User

    Retrieve Jigsaw puzzles previously purchased

    I would like to retrieve all the jigsaw puzzles that I have purchased from the Microsoft store. Please tell me how I can do that as the Microsoft store does not show the puzzles that I have purchased from them. I would like to have them re-installed.
  6. jrbfremont Win User

    MS Jigsaw Crashes

    Update: Jigsaw functions properly when I play previously played puzzles. Must be an issue with Food 2 puzzle. Just guessing.
  7. Player158761811 Win User

    Puzzle is completed, but next puzzle is not unlocked.

    I complete puzzles, but next puzzle doesn't unlock. I purchased a yearly subscription. How can I get the next puzzle to unlock as the lock puzzle tells me to play the puzzle that I have already played and completed. Please help!

    Thank you
  8. BenHsieh Win User

    11/3/14 UPDATE JUST WIPED ALL MY DATA!!!

    After deleting and re-installing the app, previously bought puzzles are now downloadable without needing to pay again. Completion records was retained. Jigsaw Jam Pack 2 and 3, if previously unlocked by completion rather than gold bars, will need to be purchased
    with gold bars again to unlock, though completion records are retained. Note to all who downloaded the update and ran into problems in previous post.
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Getting Puzzles previously purchased

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