Getting new email to gamertag!

this is what your going to need to do to switch the emails on both account a 3rd account does need to be made.

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Here you go

Did you just "rename" your Gamertag, or did you create a new Microsoft Account with an email?

If you created a new Microsoft Account with a different email to get a new Gamertag, this actually *is* a completely new account with no games.

Games you purchased are attached to the Microsoft Account email that you used to purchase the games. When you rename your Gamertag using the same email, your games go with you.

Hey there Broom. Deactivating your email won't unlink your gamertag from that email. All it does it make your gamertag now linked to an inactive email. My advice would be for your friend to get his/her email account back (do a password reset or something
to get a new password). Then you can log into your account and change the email attached to your gamertag to the email of your choice.

Hi Jaguar!

Unfortunately you cannot unlink accounts - what is recommended here is to make a third "dummy" account, and use it to move your profile as follows:

"Old" Email

"New" Email

"Dummy" Email.

Move your gamertag from "New" Email to "Dummy" Email. Then move your gamertag from "Old" Email to "New" Email. At this point you can then just trash Dummy email, and your new email will have your old gamertag

You can find more info on moving your account here:
support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Hope this makes sense!

Hi Brad, thanks for the reply. child has an existing email address on family group with an associated gamertag. He has a new email address, and i need to add it to the family group and change the gamertag over to it. the new address is not attached to anything
at the moment - brand new.

any ideas how i get it onto the family group with the gamer info?