Getting my old tag back - the longest problem ever!

Discus and support Getting my old tag back - the longest problem ever! in XBoX on Consoles to solve the problem; Hello all, I have posted about this years ago (literally). When I first bought a 360 when first released, I signed up with a gamer tag of... Discussion in 'XBoX on Consoles' started by Ultimatequinoxe, May 7, 2014.

  1. Getting my old tag back - the longest problem ever!


    Hello all,

    I have posted about this years ago (literally). When I first bought a 360 when first released, I signed up with a gamer tag of Ultimatequinox, and used an .fsnet email address. As some will know, freeserve died ages ago, taking my chances of receiving a
    password reset (as I cannot remember it anymore).

    So I have a tag with tons of downloaded stuff and a respectable gamer score since 2006 which I can no longer use - all because of the password. And of course I've emailed various people here, and at microsoft, all coming back with the same response of answer
    these security questions (that are years old, like the bank card used at the time and so on) which I can't answer. All thats needed is a reset, just one, so I can get back into the account and get my tag back and make use of all the money time spent on it.
    But microsoft and xbox live cant help me beyond the generic responses - this needs someone specific - anyone out there? Thanks!

    :)
     
    Ultimatequinoxe, May 7, 2014
    #1
  2. hairy goose
    hairy goose Guest
    Gamertag changes

    way back in 2000/01 when I first started xbox and live I had a gamer tag. While travelling, I let my subscription slide and had to create a new tag on my return. Is there any way of getting the old tag back ?
     
    hairy goose, May 7, 2014
    #2
  3. my acount has the wrong gamertag

    2 months ago account was hacked and after the process of getting it locked ect. i logged onto my account here on the site and now my gamer tag is wrong how do i get my old gamer tag back?
     
    SomeSine7578073, May 7, 2014
    #3
  4. Hi Im Kael
    Hi Im Kael Guest

    Getting my old tag back - the longest problem ever!

    Your problem is indeed a pickle. Try contacting Microsoft directly through one of their many toll free phone numbers and they should be able to assist you -- or at least more than us.
     
    Hi Im Kael, May 7, 2014
    #4
  5. xTye
    xTye Guest
    Unfortunately, without that information to initiate a reset...it's lost. That's how the system is in order to make sure our accounts are secure. It may be frustrating, but it's just how their system is.
     
  6. Hi Im Kael Win User

    Getting my old tag back - the longest problem ever!

    Your problem is indeed a pickle. Try contacting Microsoft directly through one of their many toll free phone numbers and they should be able to assist you -- or at least more than us.
  7. xTye Win User

    Getting my old tag back - the longest problem ever!

    Unfortunately, without that information to initiate a reset...it's lost. That's how the system is in order to make sure our accounts are secure. It may be frustrating, but it's just how their system is.
  8. Francia J. Win User

    Getting my old game tag back

    Hi ShawnGalloway2, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Our Xbox Profile is linked to our Microsoft account which means that you just need to sign in on the correct account for you to access your Xbox profile along with your games and everything.

    Kindly check all possible Microsoft email addresses. You may also check this link to locate your Microsoft email address: https://support.xbox.com/en-US/help/account-pro...
  9. OopsyitsPoopsie Win User

    Recruit me

    It sounds great to me, the only thing I have a problem with is making my aaccount have the hecg gamertag on the front. Only because I love my gamer tag now and it's the longest I can make it
  10. Jay Tarala Win User

    Anyone know how to get my old gamer tag onto my console after starting a new account?

    Thanks, I appreciate you getting back to me but that isn’t helping.

    Maybe I’m not explaining this right.

    I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

    Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

    There is no option to look for tags associated with the same email???

    All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???
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Getting my old tag back - the longest problem ever!

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