Getting Minecraft Back

TheSonic Mage · Aug 7, 2019

A while ago me and my sister had purchased Minecraft Xbox One Edition. A few years later, I took advantage of an offer made by Mojang where, for a brief period of time, anyone who had purchased Minecraft Xbox One Edition could get the updated
version of Minecraft for free. The updated version of Minecraft ran without issue, until I uninstall Minecraft Xbox One Edition in order to save space on the Xbox. It was at this point that the updated version of Minecraft began displaying messages that implied
that I had not purchased it and that I needed to pay for it all over again. Eventually I had to uninstall the updated version of Minecraft because it was not functioning. My question is how do I get this version of Minecraft back? I should still be able to
access the updated version.

:)

Smwutches

It should be listed as "Ready to Install" in your Games and Apps section on the console. If you redeemed the code on your son's account, it would be listed under his games and apps.

XBF Ruben D

Hello TheSonic Mage,

Thank you for posting on Xbox Forums. In regards to this issue, have you checked your

Order History to make sure that you can see the order purchase for it. I understand that it was part of a promotion to get the particular Minecraft edition for free, however, it will still show up in your order history.

If you do not see it in your order history you may have taken advantage of the promotion at the time on a different account. If you cannot find the order and you cannot locate the account with the entitlement on it you will need to purchase the game.
You may also want to
Contact Xbox Support for further assistance on the matter.

Try this:

Log into Support.Xbox.com
Scroll down, Click on Contact Us
Step 1: Click on Ask a Question
Step 2 : Select your Product
Step 3 : Select your Issue
- Select – Call me back

Hope this helps and thank you again for posting on Xbox Forums.

Smwutches

Unfortunately if you got the Better Together update there is no way to go back to the old version of the game.

JosefLBohorquez

Hi, yes. its not possible to get the account back.

You can try your luck with Mojang support, but I don't think that they're able to transfer a Minecraft profile to a different account

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Alfezane

Sorry to say but any kind of content transfer between Microsoft accounts can’t be made :c
This is for security reasons

Getting Minecraft Back