Getting logged out every time I request a Device Repair for my Xbox Series X

Discus and support Getting logged out every time I request a Device Repair for my Xbox Series X in XBoX on Consoles to solve the problem; Can someone at Microsoft please support. I have an Xbox Series X which will not turn on, and I want to request a Device Repair, but every time I am... Discussion in 'XBoX on Consoles' started by AkiDanielsen, Nov 20, 2020.

  1. AkiDanielsen
    AkiDanielsen Guest

    Getting logged out every time I request a Device Repair for my Xbox Series X


    Can someone at Microsoft please support.

    I have an Xbox Series X which will not turn on, and I want to request a Device Repair, but every time I am getting to the end of the request (where I have to review the request before an email with the return label will be sent), the page just logs me out,
    and I have to log in again with my email and password. I must have tried 10 times by now on multiple browsers and devices.

    At this point I think I need someone from Microsoft to manually send me the return label or something, because I cannot finalize my request via the Device Service and Repair page.

    Kind regards

    Aki

    :)
     
    AkiDanielsen, Nov 20, 2020
    #1
  2. MateusFontana Win User

    Xbox Series X/S Controller disconnects from bluetooth in some Games

    You can request a repair order for your accessory in case it would be the Xbox series x control, just register its serial number through the link below.

    https://account.microsoft.com/devices/

    *Make sure you have your original account logged in.
  3. Nkosana23 Win User

    Requesting for device repair for my xbox series x.

    Hi. My name is Brilliant and I am happy to assist you today.

    You can try fill in the form using different web browsers. You can also try using different Mobile Devices. I hope this helps resolve your query.
  4. Ricardo Lechuga Win User

    Microsoft won't service my xbox one design lab controller?

    Hi Some_Person22! My name is Ricardo an independent advisor ready to help you with this situation!

    Xbox doesn't repair this devices, those are replaced every time you request a service, so this is probably why standard controllers don't get an out of warranty replacement option,
  5. Ricardo Lechuga Win User

    Xbox series x won’t work after sleep mode

    the steeps are for the series X also, if doesnt work, Follow these steps to request the service:

    Sign in to the Device service and repair page with your Microsoft account credentials.

    https://account.microsoft.com/devices/select-de...

    ****If your device doesn't appear, add it

    Select the device that you want repaired.

    Follow the onscreen steps to complete your service order request.
  6. deanconlon Win User

    I can’t add friends, i run a Series X (i don’t think it matters) but i’ve already reset all my settings to no avail.

    I tried all the reset options sent my xbox series x out for repair through my extended warrenty through Allstate, both times it came back saying a full audit was performed and your device passed all diagnostic tests. The repair depot could not duplicate the issue you reported. The technical specialist also ran a functionality check on every major hardware component on your unit to confirm the item is fully functional but still have the same issue as you. Microsoft support hardware teamwanted me to send into them for a fee of $299.00 which i cant afford because im on low income. There is alot of times i cant even log into my main profile.
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Getting logged out every time I request a Device Repair for my Xbox Series X

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