Getting kicked from xbox live

I have wireless. My router is a Motorola with xfinity internet. That I have connected thru a netgear for wifi

Do you use Wireless or Wired network?

I personally had this problem for myself. I fixed it by setting a fixed ip on my xbox network settings and have setup the mtu of my router higher. Which router do you have?

Could I ask you to try this procedure?



Some NAT problems are subtle and don't appear in the Test Xbox Live Connection test. Most likely there's a port blocked... ports can be blocked in your router,
modem, or at your ISP. Since the Xbox 360 uses different ports than PCs & Macs use, you can't see the effect of a port blockage
except on the Xbox.



A sequential power cycle is the first step in clearing a port blockage:



1) turn off the Xbox then

2) unplug the power from the router (Some folks have a combination modem-router AKA 'gateway'. If so, skip step 3).

3) unplug the power from the modem.

4) Wait at least 30 secs then replug the modem (or gateway) power.

5) Wait 'til the light on the front of the modem (or gateway) which says ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router, then when that light
says it's ready, skip step 6.

6) Wait until the WiFi light on the router is on; you may not use WiFi, but it's still a good indicator your router is finished booting up.

7) Turn on the Xbox. For more background on Ports, see
whatismyipaddress.com/port



If that does not solve it, then I suspect there may be some accidental corruption in your profile, so if that doesn't fix it *please* first

1) go to
http://www.xbox.com/accounts & click on Sign in at upper right - if you can't sign in then
STOP: DON'T delete your profile. Please call Xbox Support
http://support.xbox.com/contact-us for help with your account. If you can sign in, delete & redownload your profile on your Xbox this way:

2) Go to Settings

3) pick System

4) choose Storage

5) pick All Devices

6) choose Gamer Profiles

7) pick the gamertag

8) choose Delete, and

9) pick Delete Profile Only. This deletes the profile but leaves saved games and achievements. Now, re-download your profile.



Re-download

1) Tap the silver Xbox Guide button

2) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

3) Enter the Windows Live ID for your Xbox LIVE gamertag when asked.

4) Enter the password for the WLID.

4A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

5) Select the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

6) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's
Xbox!

7) Sign in, and try again.



If the problem persists, then send us the information we need from

forums.xbox.com/.../155724.aspx and we can work on this further.

Nat type open......deleted netflix and hulu when I went to redownload them it kicked me from xbox live. When tried to reconnect from live it says I can't. Only reconnects me if I turn off xbox and turn it back on again

be sure your nat type is open!