Getting in contact with Microsoft enforcement

Discus and support Getting in contact with Microsoft enforcement in XBoX Accessibility to solve the problem; I have a question for anybody in Microsoft they could possibly answer this but how do you get in contact with Microsoft enforcement team because I just... Discussion in 'XBoX Accessibility' started by xX Eccal Xx, Mar 9, 2022.

  1. xX Eccal Xx
    xX Eccal Xx Guest

    Getting in contact with Microsoft enforcement


    I have a question for anybody in Microsoft they could possibly answer this but how do you get in contact with Microsoft enforcement team because I just got a band for warning people about scam artists through the looking for group post for three days. This is unacceptable at no point should a company have someone who's unaccountable for banning somebody's account. Literally put out a post because people are selling runes in elden ring for money which violates an Ela. And I get punished with no way to get in contact with the team to figure out why no one is held accountable and this is unacceptable for any company.

    :)
     
    xX Eccal Xx, Mar 9, 2022
    #1
  2. Smwutches Win User

    Getting in contact with Microsoft enforcement

    You would have to go to http://enforcement.xbox.com to see about submitting a case review. That is the only way to contact the enforcement team.

    LFG posts are only for looking for others to play a game with. It's not a place for warning users about others. If someone is scamming others, report them so the enforcement team can take care of them.
  3. computer71 Win User

    getting in contact with the enforcement team

    and before anyone says to try and appeal it on the enforcement page i can it would not load after contacting Xbox support on twitter they sent me a another link and its said this?

    To qualify for a Case Review please answer the following questions correctly:
    Refreshing or leaving this page may result in a failed questionnaire attempt.

    You have exceeded your maximum number of attempts for the day. Please try the questionnaire again after 24 hours. In the meantime, refer to the Xbox Live Code of Conduct to familiarize yourself with the rules and policies
    of the Xbox Live service.
    Would you like to
  4. computer71 Win User

    getting in contact with the enforcement team

    i have tried doing this but it doesn't work lol

    The Case Review process provides Xbox Live players with the option to request a formal review of an enforcement action, such as an account suspension or forced Gamertag change. This provides an opportunity to interact with an agent of the Xbox Live Policy
    & Enforcement Team (XBLPET) and learn about the enforcement in greater detail.

    Before proceeding, the Case Review tool will confirm your eligibility. If you are not already eligible for a free Case Review you will be asked to complete a short questionnaire to help gauge your understanding of the Microsoft Code of Conduct and associated
    policies. You will have two opportunities to successfully complete the questionnaire. Two unsuccessful completions will result in a 24 hour block from further attempts, during which time you may wish to study the policies outlined in the Code of Conduct.

    After submitting a Case Review XBLPET will thoroughly investigate the circumstances that led to the enforcement action. This includes reviewing available data and re-examining evidence that contributed to the enforcement.

    During the Case Review process, XBLPET may require additional information from you. In this event the case status will display as “Need Info”. Case notes from an enforcement agent will indicate specifically what information is required for the review to proceed.

    At the conclusion of the Case Review, the enforcement may be upheld or overturned. If the enforcement was not warranted or lacked sufficient evidence it will be overturned. However, if the review determines that the enforcement was warranted, the decision will
    remain in place and the account will not be eligible for compensation for any lost service time or content.

    Your conduct during the case review is subject to the rules outlined in the Microsoft Services Agreement and Code of Conduct. Abusive or belligerent behavior will not be tolerated. When submitting a case for review or replying to a request for additional information,
    do not abuse or threaten Microsoft employees or post profane, bigoted, or otherwise provocative content. Disregard for these rules may result in the closure of your Case Review. Especially egregious violations may result in additional Xbox Live enforcement
    action.

    Note: This is a preview version of Case Review. During this preview, all cases may be submitted free of charge. After the preview period has concluded, some Case Review submissions will require a one-time deposit to facilitate the thorough investigation and
    analysis expected of each case. During this preview period, the Case Review process is only available in English.
  5. Internet Expert Win User

    getting in contact with the enforcement team

    You seem to be in some hot water over apparently impersonating yourself as a Microsoft employee, and something about your Club name being inappropriate.

    A case review is literally the only way the talk to the Enforcement team. If the case review process isn't working right now, try again later.
  6. Smwutches Win User

    Getting in contact with microsoft

    When you go to Http://support.xbox.com/contact-us
    click no thanks to the virtual assistant to be given other options of contacting support including chatting with themand requesting a call back. If you dont see those options, change your topic.
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Getting in contact with Microsoft enforcement

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