getting error messages putting in 12 month prepaid live card

Discus and support getting error messages putting in 12 month prepaid live card in XBoX on Consoles to solve the problem; I keep getting error messages saying something went wrong and try again. I have tried redeeming it on my xbox and on pc through the Microsofts website.... Discussion in 'XBoX on Consoles' started by Thugmelon25, Dec 5, 2016.

  1. Thugmelon25
    Thugmelon25 Guest

    getting error messages putting in 12 month prepaid live card


    I keep getting error messages saying something went wrong and try again. I have tried redeeming it on my xbox and on pc through the Microsofts website. please help

    :)
     
    Thugmelon25, Dec 5, 2016
    #1
  2. Retro Wonder
    Retro Wonder Guest
    12 month prepaid live gold error

    Same problem keep getting the error message when trying to enter a 12 month prepaid gold live code.
     
    Retro Wonder, Dec 5, 2016
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Renew your Xbox LIVE Gold Membership

    Overview of Xbox LIVE Renewal

    When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

    • Month-to-month membership- Notification comes 15 days in advance
    • 3 or 12 month membership- Notification comes 30 days in advance
    Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

    If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

    Renew with a payment option by purchasing a new membership:

    Steps to Follow

    1) Use your Xbox LIVE gamertag to sign in.

    2) Under Settings, select Account.

    3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

    4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

    5) Select a membership option, then Confirm Purchase.

    Once you have confirmed your purchase, the following will happen:

    • The payment option you are using will be charged immediately.
    • The time subscription plan you have just purchased will be added to your remaining subscription time.
    • Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.
    Take note:

    If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

    There is a procedure you can follow to add or change your Xbox LIVE payment option.

    Renew with a prepaid membership card

    It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

    If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

    How to turn on auto renewal (for existing membership):

    If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

    How to Troubleshoot Xbox LIVE renewal:

    If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

    • Error: Your credit card has been declined several times by our billing service.
    This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

    • Error: 8015d080
    In case you receive this error message, you need to contact Xbox Support.
     
    xboxfelix, Dec 5, 2016
    #3
  4. Retro Wonder Win User

    12 month prepaid live gold error

    Same problem keep getting the error message when trying to enter a 12 month prepaid gold live code.
  5. SpyShadow Win User

    Can't buy xbox live with prepaid cards

    Hello, what type of prepaid cards did you purchase? Microsoft gift cards, xbox gift cards, 3 months of Live, 6 months of Live, 12 months of Live?
  6. Dropsonic Win User

    Error message on xbox live renewal

    believe there is a 36 month cap on memberships. Are you trying to stack up on cards and keep adding them? Ran into the same error message and was told that I have to wait a year to put in another 12-month live code.
  7. IroncladCookie2 Win User

    Cannot redeem a code

    Hi. I have the same problem. I have bought 12+1 month prepaid card and when I try to activate it online (from browser) and I got the same error as CrazyTurtle. I enter the code, a page showing

    Xbox LIVE Prepaid 12 + 1 Month Gold Membership Card displays. Confirm and I get error:

    XbosPurchase

    59b88381-3a7d-4d82-802e-55df954299b2

    2014/01/28 - 19:39:48 UTC

    The weird thing is, that when I try to redeem the code on my console (xbox360) an error message appears, that this code isn't valid (i checked it at least 10 times and it is entered correctly). What should I do?

    Thanks
  8. maxi14xd Win User

    Xbox Live Gold Suscription

    But... using a prepaid card to add money to the microsoft account and then pay with that? Not the prepaid cards of "12 Month Xbox Live Gold Membership", I want to use the ones that add money like "Xbox Live $50 Card"
Thema:

getting error messages putting in 12 month prepaid live card

Loading...

  1. getting error messages putting in 12 month prepaid live card - Similar Threads - getting error messages

  2. Why do I get error message when i play bo6 when launch from xbox app or microsoft but in...

    in XBoX Games and Apps
    Why do I get error message when i play bo6 when launch from xbox app or microsoft but in...: error msg keeps popping no matter what pls help me e1ef1bca-f088-4670-9201-0d1a6d413ddc

  3. Keep getting this error message: Fatal error! Unhandled Exception:...

    in XBoX Games and Apps
    Keep getting this error message: Fatal error! Unhandled Exception:...: Fatal error! Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000018 0x00007ff67c9471e6 Borderlands3.exe!UnknownFunction [] 0x00007ff67c95df58...

  4. Why do I get an error message every time I try to load up a game?

    in XBoX Games and Apps
    Why do I get an error message every time I try to load up a game?: Every time I try to launch a game it give me an error message saying "CLiP license device ID does not match the device ID in the bound device license." and tells me the error code is "0x800704c7"....

  5. Why am i getting this error message when trying to launch assasins creed syndicate

    in XBoX Games and Apps
    Why am i getting this error message when trying to launch assasins creed syndicate: im getting a missing dll file error after I have already payed the game once and try to launch it again ***Move from Windows / Windows 10 / Devices and drivers***...

  6. Homefront the revolution can't connect to resistance mode. I keep getting error message...

    in XBoX on Windows
    Homefront the revolution can't connect to resistance mode. I keep getting error message...: I've tried a few different methods to get to play resistance mode but everything I have tried hasn't worked. I still get the same error message (can't connect to multiplayer [support code 152]...

  7. I get "There was a problem with the update" message This is the error code I get with that:...

    in XBoX on Consoles
    I get "There was a problem with the update" message This is the error code I get with that:...: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** 10e3f5b7-7c6f-4195-9ee9-21b72e7c2ba9

  8. I am Constantly getting error messages when trying to do something on Xbox Service

    in XBoX Rewards & Social
    I am Constantly getting error messages when trying to do something on Xbox Service: Wether it's about trying to remove old feeds or changing information. it simply won't work as i constantly get web errors or other stuff shoved into my face. Please fix your services or do...

  9. Certain games on Xbox One won’t load. I get an error message about my subscription status.

    in XBoX Games and Apps
    Certain games on Xbox One won’t load. I get an error message about my subscription status.: Every time I try and load a certain game I get an error saying that I need to renew my subscription (0x803f800b) code. I have the Core subscription that is live until end of January 24. Any help...

  10. I keep getting an error message (0x80830003)

    in XBoX on Consoles
    I keep getting an error message (0x80830003): I have deleted many games and have half a terabyte of memory free bit every time I het an auto save during any game I play I get the error code stating my Xbox is out of space for said data. Error...