Getting error message when trying to redeem free trial period on Xbox Live.

That's why many non-USA players go to PS4...

Same problem here as well...

Hello! There seem to be a lot of redeeming code issues, and I will try my best to support you!

Have you tried entering the code online? Sometimes this may let the code go through. (Redeem Online)

If that didn't work, there is a page with different types of ways to input the code onto your account! (Xbox Live Codes)

If both of the links didn't fix your issue, you can contact the support team so they can take a deeper look. (Contact Support)

There are also the reasons that your billing information aren't fully correct. In that case you may check that here. (Billing Information)

You can also check your security, this can sometimes interfere with this. (Security Check)

These are just different types of websites that can help you resolve this issue. If none of the websites worked, feel free to contact support. They can take a deeper look into your issue.

Were you using a 14 day trial before you redeemed this code ?

What if I'm on a 14-day prepaid code trial and I upgrade to Xbox Live Gold during the trial period to take advantage of a free game offer? Will I get the game?

If you upgrade to Xbox Live Gold during your non-renewing trial period, your Xbox Live Gold membership won't start until the end of your free trial.
You won't be eligible to download a currently offered free game until your trial period ends and your paid membership begins.

Web translation:

Xbox Live Gold in Russia

Hello. I live in Russia. Why can not I test the 14 day free period?

Response:

Hi there,

what is the exact error message shown when you try to use/redeem the Trial?

If any error codes are shown please mention those too, since they may help to determine the cause.

Also try redeeming the code on the console but also via xbox.com?

Let us know the results