Getting error code 0x80bd0009 when trying to switch audio to 5.1 on my Xbox One S for my Z906

when you explored the creative labs website support page (for the Z906), did their site or manual recommend the proper setting? Curious....

I'm exploring connecting the console... TOSlink... Sound BlasterX 5G.... headphones. I might be soon experiencing the same woes as you...

BlasterX G5

Jasmine,

I changed the HDMI cable from the soundbar to the tv. Then I installed Dolby Atmos and followed the set-up instructions. When I changed the audio box for HDMI audio 5.1 compressed to bitstream out, I got the 0x80bd0009 error code again. Looks like
I'm back to square one again.

I've encountered the same issue, e.g. when the rear right speaker is emitting it's test signal I can hear some sound coming from the front right as well (albeit at a reduced volume). I'm using an HDMI matrix that extracts the 5.1 audio and passes it via
optical to my Logitech Z906. I’ve tried to rule out as many issues as possible, but it does seem that Xbox One cannot process 5.1 DTS/DD correctly. I've tried the following tests and all exhibit the same audio issue:

Confirmed that the Xbox One is set to output uncompressed 5.1 bitstream, and I've tried using DTS as well as Dolby Digital.

The HDMI matrix EDID is set to 5.1

The amp confirms that it's decoding a 5.1 DTS or Dolby Digital signal

Tried a different Xbox One (Xbox One S)

Switched HDMI cables with ones known to work in this setup

Switched to using a port on the HDMI matrix known to work in this setup

Connected the Xbox One to the amp directly with optical cables known to work in this setup (thus ruling out the HDMI audio extraction technique used by the matrix box)

Connected the Xbox One to the TV via HDMI and the amp via Optical (thus ruling out the HDMI matrix box completely)

Connected the Xbox One to the TV via an EDID manager set to 5.1 multi-channel audio, and the amp via Optical (thus ruling out any EDID confusion between the Xbox One and TV)

Switched the Logitech Z906 to a Logitech Z680 system I have in my den.

Run the test on something known to work, e.g. PS3, and piped it through the Xbox One’s HDMI passthrough (hdmi passthrough is set to surround sound)

Do you have an optical cable (SPDIF) to bypass the HDMI in the receiver/TV, completely, to see if that works? You can then turn off your HDMI audio with that.

Also, I've found a similar post here that may help:
https://answers.microsoft.com/en-us/xbanswers/forum/xba_console/error-code-0x80bd0009-xbox-one-x/a48bdd21-492e-4592-99fb-654d357455f3

"Hello, i had the same problem with my HDMI home-theater, i couldn't get HDMI sound passtrough 5.1 (error 0x80bd0009) probably due to 4K resolution. I found a solution so i hope it could help you, it just need to be configured first in manual 1080P, it's
just a bug of the autodetect resolution mode that almost never works for passthrough sound even in 1080p now. First you need to switch in display and sound TV connection from Auto-detect to HDMI. Then you'll have a poor resolution. You'll have to switch to
1080P and then accept all the options available in advanced video options and on the right for games and apps, don't forget to select : Allow 4k. When you'll have done this you'll need to go in audio output and select under speaker audio HDMI audio and 5.1
passthrough (or 7.1 depending on your home-cinema). Here you shouldn't get the error code (0x80bd0009). Then you'll just need to get back to Display and sound and go back to Display Auto-detect and then go back to 4k resolution. It worked for me as i was getting
the same error for month, after xbox upgrade, while at first it worked perfectly with the same material. Hope this will help you! Bye."

Hello, i had the same problem with my HDMI home-theater, i couldn't get HDMI sound passtrough 5.1 (error 0x80bd0009) probably due to 4K resolution. I found a solution so i hope it could help you, it just need to be configured first in manual 1080P, it's
just a bug of the autodetect resolution mode that almost never works for passthrough sound even in 1080p now. First you need to switch in display and sound TV connection from Auto-detect to HDMI. Then you'll have a poor resolution. You'll have to switch to
1080P and then accept all the options available on the right for games and apps, don't forget to select : Allow 4k. When you'll have done this you'll need to go in audio output and select under speaker audio HDMI audio and 5.1 passthrough (or 7.1 depending
on your home-cinema). Here you shouldn't get the error code (0x80bd0009). Then you'll just need to get back to Display and sound and go back to Automatic HDMI resolution. It worked for me as i was getting the same error for month, after upgrade, while at first
it worked perfectly with the same material. Hope this will help you! Bye.