getting error code 0x8013153B

Discus and support getting error code 0x8013153B in XBoX on Consoles to solve the problem; getting error code 0x8013153B when I try and go into xbox one store. have brought a few lego dimensions packs and now when i try and use them it wont... Discussion in 'XBoX on Consoles' started by TheDarkJudd, Dec 7, 2016.

  1. TheDarkJudd
    TheDarkJudd Guest

    getting error code 0x8013153B


    getting error code 0x8013153B when I try and go into xbox one store.

    have brought a few lego dimensions packs and now when i try and use them it wont even let me download the apparent package I need to be able to use properly.

    :)
     
    TheDarkJudd, Dec 7, 2016
    #1
  2. SavoryHarbor355
    SavoryHarbor355 Guest
    Error code 0x8013153B when trying to access store

    Help?? I have just got a new xbox and now cannot access the store, or any apps. I keep getting error code 0x8013153B.
     
    SavoryHarbor355, Dec 7, 2016
    #2
  3. DrKrunkinstien
    DrKrunkinstien Guest
    Error code 0x8013153B

    I keep getting this error code when opening the store on Xbox One. Been getting it for a couple days. Any ideas as to what is going on?

    0x8013153B
     
    DrKrunkinstien, Dec 7, 2016
    #3
  4. Miss Bijoux Win User

    Error code: 0x8013153B

    Hey guys -

    If the power cycle that maxen recommended didn't work, let's have you try
    removing your Xbox Live profile     from your Xbox One console, then power cycle. If that doesn't work, the next step I'd suggest is to

    factory reset     your Xbox One (while keeping your games and apps) and seeing if that helps resolve the issue.

    Give those a shot and let us know if the issue persists. :)
  5. Bi9 Daddy707 Win User

    Error code: 0x8013153B

    I am in the same situation and I tried power cycling, and it didn't work, I still can't open the xbox store
  6. Mister Mascot Win User

    Error code 0x8013153B

    Hey there Burnleyfan234,

    • Sorry to hear about the issues with connecting to the store, it does sound like there might be a network problem. Please run a Detailed Network Statistics
      test on the Xbox One console and provide the following information.
      • Download Speed
      • Upload Speed
      • Latency
      • Packet Loss %
      • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used)

    That'll help us figure out the next step to get this fixed!
  7. maxen Win User

    Error code: 0x8013153B

  8. Mister Maka Win User

    error code 0x8013153B

    Heya TheDarkJudd.

    Sorry to hear you're having trouble accessing the Xbox One store! Since this first started have tried a quick power cycle on your Xbox One to see if that helps? To power cycle your Xbox One, hold down the power button on the console for 8-10 seconds until it
    shuts off. Once it's off, you can power it back on. Let us know if that helps!
Thema:

getting error code 0x8013153B

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