Getting Error code (0x80004005) when I try to launch a game for my laptop.

Hi Sodangidni,

Nope tried it and still does not work.

I'm going to try the method below and will let you know how it goes:

Getting Error code (0x80004005) when I try to launch a game for my - Microsoft Community

Thank you. You're a life saver

You are welcome, my friend.

Have a nice week and great gaming!

Hello, pizzabit. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

For this error code (0x80004005), I would recommend you to start with these troubleshooting steps:

- Go to Xbox.com and click Sign In.

- If there are problems with your account, follow the instructions to solve them.

- Go to start > Search for PowerShell > Right click > Run as administrator. Type the following command and press enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

- Press Windows + R and type in "regedit". Press enter.

- Search for HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

- Delete the folders "GamingServices", "GamingServices.net" (if they're still there).

- Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Reset.

- Go to Start > Settings > Apps > Apps & features > Xbox App > Advanced Options > Reset.

- Press Windows + R. Type TEMP and press enter. Delete all the files inside this folder. Repeat this step by typing %TEMP% and Prefetch. Delete everything on both folders too.

- Press Windows + R. Type WSRESET and press enter.

- Click on Start > Search for Credential manager > Windows credentials. Search for Xbl|DeviceKey, click on it and then Remove. Also, remove all the XblGrts and XboxLive credentials.

- Delete Accounts and Cache folders at:

C:\Users\Username\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker

- Also delete Microsoft Store local cache files at:

C:\Users\Username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe

- If you're using a proxy, please stop using it for now:

- Press Windows Key + R. Type inetcpl.cpl and press Enter. Click the Connections tab, and then click LAN settings. Uncheck the Use a proxy server for your LAN check box. Click Ok.

- Please check if Date and Time is set correct. Uncheck "Set the time automatically", do it manually.

- Restart your computer. Run Powershell as administrator and run the following command:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

- Restart your computer one more time. Open the Microsoft store and sign in with your Microsoft account. Then, open the Xbox App and sign in with the same account as the Microsoft store.

Try to launch your games and let me know how it goes.

I'm having the same problem!! Are you getting error code 0x80004005? I'm also getting that error code when I try to log in to Microsoft Jigsaw AND Microsoft Jackpot.