Getting code.

Discus and support Getting code. in XBoX Games and Apps to solve the problem; Getting a code for blacks ops 4 0x838601e7 how can this be fixed? 004c9cf5-4d2f-4436-ba63-d30b2f32245a Discussion in 'XBoX Games and Apps' started by MikePNJ, Jun 8, 2019.

  1. MikePNJ
    MikePNJ Guest

    Getting code.


    Getting a code for blacks ops 4 0x838601e7 how can this be fixed?

    :)
     
    MikePNJ, Jun 8, 2019
    #1
  2. Francia J. Win User

    Getting the code

    Oh, for pre-order transactions it can't be gifted so I am sure that the game was added directly to your account. You may need to request a refund for that so you can re-purchase the game this time and make sure to choose "buy as a gift".
  3. Francia J. Win User

    Getting the code

    You're welcome, did you choose the option "Buy" or "Buy as a gift"?
  4. Galaxy Golden Win User

    Getting code.

    You can either try a power cycle, or you can try unplugging the console for 30 minutes.
  5. XBF Felixx P Win User

    Getting code.

    Hello
    MikePNJ    !

    Thanks for reaching out to Xbox forums support. I'm sorry to hear about the error that you're receiving with Black Ops 4.

    Go ahead and do a
    hard reset and power cycle    . Hold down the power button on the console for about 10 seconds until it shuts down and

    then remove the power cable from the Xbox and the power outlet for about 5 minutes. Then re-connect and turn on the Xbox.

    If that does not work, I'd suggest
    uninstalling and reinstalling     the game from your console.

    Let us know if that helps!

    Felix

    Xbox forums support
  6. finbennett Win User

    Getting the code

    I just purchased on line Microsoft store I think

    Thanks
Thema:

Getting code.

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