Getting booted off xbox live when playing games

Wow... least you guys can play the demo. Everytime I boot the demo up it boots me off Xbox Live.

Honestly man the entire east coast just got hit by Hurricane Sandy. I'd expect your internet to be inconsistent for the next 4 or 5 months. So many people are without power and ISP's were not uneffected by this. The storm caused billions of dollars in
damage. Nothing on your end looks wrong but I'm sure Road Runner lost a bunch of equipment and lining, so my advice is to just sit tight for now and let them recover.

the google dns worked for me so far. I will give it a while and see what happens. thanks for being patient will all of us

does any of this information tells whats wrong with my connection

I'm pretty sure this has happened to a lot of other people but yesterday i was playing COD BO2 multiplayer and i was booted offline. after i was able to get back online i got a message from a guy with the gamertag "[Mod Removed]"saying that
"your ip is static and im gonna post it all over hack forums and im gonna make sure you get booted offline every hour' and since then ive been on and off with my internet connection. ive called my service provider and they are unable to change my ip address.
when this happens the only thing i can do with my electronics in the house is watch tv (which means no phone, no netflix, no Destiny on xbox, no COD, no talking to various friends on xbox, no computer for the family etc.) i would like to be responded back
with a solution from this harrassment and be able to play Xbox and to enjoy my electronics in piece. i would much rather like to be responded to by email at
[Mod Removed] id like to see something done about this before it gets handed over to the authorities. my personal life is my own and this is a huge invasion of my privacy!