Getting back my game data?

Leahm99 · Sep 10, 2018

My dad accidentally deleted eveything on my xbox 360 except his profile,i have managed to my profile back by dowloading it from xbox live, all of my achievements are back, but all of my game progress is gone? When i try and go on games such as skyrim,
dead island and fable it says i have to start a new game.I played these games offline. I can only redownload life is strange and the walking dead game. Bearing in mind i basically played all of my games via a disc not a download. Everything was stored on my
hard drive. Is there any way to get my progress back and restore what was on the hard drive? Help?

:)

Smwutches · Sep 10, 2018

Getting my gamer tag back.

You would want to contact support. As long as you can verify you are the owner of the account, they can get you the email. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

The Viral Cyrix · Sep 10, 2018

Getting my gamer tag back.

You may want to start your own thread rather than jumping on to another. However when you perform a console factory reset it does remove all accounts from the console and those need to be readded using the email address and password. You can use the add
account option from the sign in screen

WPAK · Sep 10, 2018

Hi there,

by default the save games are stored on the local storage device. There is an option to store in the Cloud storage, which you have to manually set and requires a Gold subscription, then you would be able to access the progress.

When cloud storage is not set up it means that the save games are only saved locally on the console storage device, which means that when the storage device content is deleted then it's gone for good.

I'm sorry but I do think that the progress is all gone and no way to recover it

WPAK

Hi there,

by default the save games are stored on the local storage device. There is an option to store in the Cloud storage, which you have to manually set and requires a Gold subscription, then you would be able to access the progress.

When cloud storage is not set up it means that the save games are only saved locally on the console storage device, which means that when the storage device content is deleted then it's gone for good.

I'm sorry but I do think that the progress is all gone and no way to recover it

D4vid 360

Unfortunately no. But you are talking about whoch type of data or saves? Because if they are saved on a cloud you can easily redownload em when you start again the game

Francia J.

Hi HannibalSolo, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

For cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

Kindly quit the game and follow the steps below before you re-launch the game.

POWERCYCLE CONSOLE

"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. "

StuartATrueRed

If you have another Xbox with the save data on it, you might be able to get it back. If you can't, then it will be lost for good.

yoloman00

ive already called you guys and it was no help he told me to reset my xbox and i lost all of my profiles, games, save data, and game share data, and i need this data back and i cant get it back

Getting back my game data?