Getting a white screen everytime i tried signing in

Hello Jesus Medina1,

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Hope this helps.


Microsoft Community Moderator

I was having the same trouble. The new screen is white for me. Normally it is black. I went offline in the network setting on Xbox, then went back online. Tried to start a game, and it asked for me to sign in, and the screen has turned back to the normal
black screen and I signed in fine. But this has happened to me with the white screen for the last few days. I am in the UK. Hope this helps and you can get signed in.

I'm getting the white screen on login. Was perfectly fine until about a week ago. Now everytime I have to do reset just to login.

I’ve tried this for two days and all I get is a white screen

Tried Incognito, yes. Does not work. Tried Edge, Chrome -- neither work. White page. No content. It appears to have something to do with logging in. I am logged in to my Microsoft account but as soon as I try to get to XBOX Support, the sign-in screen is white/blank/empty. Therefore the refund form cannot be reached, and many other things within XBOX Support.