Getting a errror redeeming a 12 month gold

If you currently have Game Pass Ultimate and attempt to redeem a 12 month Xbox Live Gold code, it will convert to a 3 or 4 month Ultimate subscription. If you want to continue with just Gold for 12 months and not Ultimate, you would have to wait for the
Ultimate to expire before redeeming the regular Gold code.

If you don't currently have Ultimate, then you should have no problem redeeming the 12 months of Gold.

Hi OscarJerez,

If you would like to redeem 12 months of gold without gamepass, you will first need to contact Support who will be able to return your membership to just gold as if you redeem it will convert into ultimate game pass where you will get less than 12 months.

If you redeemed the 12 months of Xbox Live Gold and it was added to your current Xbox Game Pass Ultimate subscription, I am not sure if you will be able to get the 12 months back, if you did not redeem the 12 month Gold code, then simply follow Smwutches'
advice.

and when i redeem a 12 month game pass card it converts to 4 months i basically get scammed

Are you sure it wasn't a Live Gold card? As I have seen before (I think) where 12 months of Live Gold gets turned into 4 months of Ultimate Games Pass.

It was a 12 month gold card, I had gamepass before I redeemed the gold card so it should have just added the 12 months to my gamepass