Get To Know Our Team: Dean - Technical Program Manager

Hello Heretic Dean,

We responded to your post at (https://forums.xbox.com/en-US/thread/C2611058-8441-4E09-ADB6-80609C1A212A). At this current time, we have not been provided with a resolution
by our other team. Apologies for the inconvenience. Unfortunately, we cannot resolve this error with our support tools, and must rely on a solution from our other team.

You have to talk with him for a minute or two... he'll teach you how to make a Sierra drink, etc.. but there should be a line that reads, "I think we should travel together".. click that and he should follow with no problems. If that doesn't work, then take
God to his place, then come back take whats-her-name to her place, then come back for dean... worked for me that way anyways.. need more help, hit me up with a message.

Hi Dean,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with Microsoft having the Xbox App pre-installed.

Please check out the following link to provide feedback to our team:
Xbox Ideas

I hope this helps

I see, Dean, unfortunately this is a community forum and we as users have nothing to do about these situation.

I would recommend you to provide feedback to the Xbox team

https://support.xbox.com/help/account-profile/m...

I checked with our Release Manager and he says that it should be available in Italy. If it's crashing, however, that sounds like a technical issue. Do you get any error message or does it just crash?