get in touch with your microsoft account

I've been trying for 3 days to buy something in fortnite but it will not let me, it just tells me (get in touch with your microsoft account) but I do not know how to do that and it says "error when processing the payment method" and if I have money on the
card, I didnt know what i have to do, please help me.

:)

 

Refund Confirmation on your recently expired token code

Hey Saint,

They should get in touch with an e-mail to the e-mail account you used to set up your Microsoft Account.

 

How to get in touch with Microsoft??

Your name (in those disabled fields) are likely retrieved from your "billing info" in your Microsoft account.

There are people in chat support. I hope you aren't confusing "People in line: 0" with active chat representatives. That just means there's no other customers waiting in the queue for the next chat rep.

If you live in the US, the phone number to get in contact with Microsoft support for Xbox is 1-800-4MY-XBOX.

 

Hi there!

In this case, let's have you reach out to the
chat team for further assistance.

They are the team to contact when running into billing issues.

We wish you the best with getting that order settled!