Get 3 free games when you purchase and log into a new xbox 1

Surely given the fact that the games are suppose to be redeemed via code, how hard is it to provide the codes to those that ARE eligible?

 

Hey, everyone! We have to wait for investigating teams to finish their investigation, and then we will update you with what our next steps are. We are only able to go at the speed of the investigation. I’m truly sorry to hear about any inconveniences this
may have caused. As this is a support forum, if you would like to pursue legal action then we will not be able to assist further. For more information, please visit our
Legal and Corporate Affairs page. If you would like to continue troubleshooting, please feel encouraged to start a new thread and we will be happy to assist you there. If you do not create a new thread, we
will follow you all up with a private message once the investigation is complete.

G4mble81 - Can you please send Mister Quimby a private message
here with those screenshots? You can send him a private message by clicking the envelope at the bottom of his post. Both Mister Maka and myself will be out for the long US holiday weekend, and we want to make sure you get helped as quickly as possible.
Thanks for helping out!