Gems Value 5

Hello AnthKO,

Gems have no currency value. Since we recognize how much members love the Gems they have earned in our program, they will be worth 1 Microsoft Point when you are transitioned to Microsoft Rewards.

and while gems may not have a straight cash value 250 gems are redeemable for no less than $5 visa card or $5 worth of rewards points with other prizes worth more as listed on the rewards vault. In the swap to microsoft rewards these 250 gems are now 250
rewards points which does have a cash value as listed on the site 5000points converts to 5$. This means instead of the minimum 5$ for these 250gems im getting 25 cents. If you still dont see whats wrong here then i just lost faith in microsft as a customer
oriented company

Hello AnthKO,

We update the vault with new items and restocking popular ones on a regular basis, so be sure to check back often!

Hello AnthKO,

Credits have an associated, real currency value. As a promotional program managed by Microsoft, the Xbox Live Rewards program has a limited annual budget. This means that even though this is a digital, "fake" currency as users assume, all Rewards Credits
are backed by a real currency. This is how we are able to deposit Credits as currency, as Credits have a real currency value, and these Credits are not infinite. While users like to assume since this program is run by Microsoft, our program has an infinite,
billion dollar budget, that is not the case. If we were to award an infinite amount of Credits from the vault, our program would run out of budget and not be able to Reward on any of the offers on the MyMissions page or from payback on MyVIP. This is why we
rotate different prizes through the vault beyond just Rewards Credits, and Rewards Credits are not a part of every re-stock rotation.

Gems have a value of one credit. Gems do not have a currency value, and were a brand new promotional currency added as we tested out the new Vault/MyChallenges system. They can only be redeemed for prizes from the vault. Since we recognize that users have
grown attached to their Gems, we have assigned them a value of one Microsoft Point or Rewards Credit. But as a purely promotional type of currency, they have no associated real currency value. This is why prizes in the vault tiers can and do have different
retail values; there is no "1:1 ratio" for Gems.

If you have any feedback to provide about the migration, you can reach out via the links in the FAQ:

Where do I go to get help, more information, or to give feedback?

• If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.
• If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.
• For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
  forum or on Twitter @XboxLiveRewards.
• For more information about the Microsoft Rewards program, click here.

Yeah, that c&p "answer" ticked me right off. Especially when I saw they were doing the same thing on twitter. So, I copied and pasted it on a few posts ahead of them, hoping that it'd shame them into posting an actual reply to people's concerns. Nope. They
just went ahead and did the same crap. And you know what really ticked me off? When I realized that they copied it from the FAQ. Can't even be bothered to write their own crap replies to copy and paste.