Geen xbox code ontvangen -[Translation - No xbox code received]

NielsRoskam1 · May 16, 2020

Beste microsoft,

Ik heb vandaag een xbox kaart gekocht met een waarde van 10 euro. Ik heb geen bevestigings email gehad en geen code ontvangen. Ik heb betaald met ideal. Is het normaal dat het zolang duurd?

Mvg,

Niels

-[Translation - Dear Microsoft,

Today I bought an xbox card with a value of 10 euros.
I have not received a confirmation email and no code.
I paid with ideal. Is it normal for it to take that long?

Best regards,

Niels]

:)

XBF Leo G

Hello NielsRoskam1,

Thank you for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. Did you purchase the Xbox gift card from the Microsoft Store or a third-party retailer? If you completed the transaction on the
Microsoft Store, you should be able to see the transaction on
the order history of the account. Do you see it there? If you completed the transaction with a third-party retailer, we recommend reaching out to the retailer for support. Be sure to let us know the results
NielsRoskam1!

sandra willem dimitr

nog steeds niets mogen ontvangen helaas

Translation:[ Still can not receive anything unfortunately ]

andyde groot

Het geld is wel van mijn rekening afgehouden maar heb geen codes gehad heb het hier op de site van microsoft gekocht.

Translate-The money has been withheld from my account but have not had any codes it bought here on the Microsoft site.

CrazY1985

Waar heb je de code gekocht?

_____________________________

[Translation - Where did you buy the code?]

XBF Crystal P

Hi there IIseVan,

Thanks for reaching out here in Xbox Forums. I understand you are experiencing an issue finding the purchased content on your account. I recommend trying the following article:

Find your games and add-ons on Xbox One.

Try this out and let us know the results.

Geen xbox code ontvangen -[Translation - No xbox code received]