Gears of War: Ultimate Edition codes

I meet all the requirements for this promotion and I still haven't received a single download code for the 360 gears of war games. Why am I not getting the codes?

:)

 

Gears of war vs Gears of War Ultimate Edition

Is there any differences between Gears of War Xbox 360 version compared to Gears of War Ultimate Edition for the Xbox One? Because I just got my codes for gears of war, gears of war 2, gears of war 3, and gears of war judgement from microsoft for playing the gears of war ultimate edition and was wonder do I really need the 360 version of gears of war on my x1 since I done own the ultimate edition for the x1?

 

Codes fine but 1st edition keeps loading last editions gameplay

Bought the Xbox one gears of war ultimate edition bundle, received the codes which have worked fine, now have gears of war, gears of war 2, gears of war 3, gears of war judgement and gears of war ultimate edition.

Originally started playing the ultimate edition before receiving our codes.

Today have tried to play the first, 360 edition, of gears of war and the original menu etc for that game is loaded but when selecting to play campaign the gameplay for ultimate edition is loaded not the gameplay for the original version edition - can't work
out why it is doing this

 

After further investigation, we've determined that you are not eligible for the promotion for one of these following reasons:

• You must have played Gears of War: Ultimate Edition while connected to Xbox Live before Dec. 31st 2015. If you played after that date, you will not qualify for this offer.
  
• If you are located in Japan, Germany, or China, you do not qualify for this promotion. Additionally, if you are located in a non Xbox Live supported region, you will not qualify. For a list of supported Xbox Live regions, please check our Xbox
  Live Countries page.
• If you are under the age of 17 or have set your birth date incorrectly on your account (Example: December 12th 1899), you will not qualify for this offer. Your account must be set up correctly to reflect your accurate birth date. To check the birth
  date on your account, head over to your Personal Info page on your account. Changing the birth date on your account using the site above does not change your
  Xbox Live account's birth date.

We're sorry for any inconvenience this may have caused. Please keep an eye out on news.xbox.comand majornelson.com for any future promotions
you may be interested in. Thanks for posting!