Gears of War: Ultimate Edition; Adam Fenix

Hello there, I am posting as a question as to why I haven't received Adam Fenix in the Deluxe Pack. When I purchased the pack, it showed Adam Fenix came with the pack, now it isn't with the pack it seems. Although, if you look up Adam Fenix in the Xbox store,
the character skin pops up as one with the pack...

Either way, I am kind of bummed because I thought this character skin came with the bundle, this was my only reason for purchasing the pack, love playing the character since Gears of War 3. Would appreciate some feed back or support, thanks!

:)

 

Adam Fenix Glitch Gears of War 4..Help!!!!!

It appears to be a conflict with Gears of War ultimate edition DLC.

Because Adam Fenix is actually DLC for Gears of War Ultimate edition.

Installing the brothers to the end uninstall the adam fenix pack in Gear of war Ultime edition

Reinstalling the adam fenix pack will uninstall the brothers to end from gears of war 4

 

Adam Fenix

My Adam Fenix did not come with my preorder of Gears of War Ultimate Edition: Deluxe Version like it was supposed to.

 

By the way, I purchased this through the Xbox store. NOT a physical retailer.

 

Also I was chatting with support (who was very helpful and they recommended that I post on here).

 

Hey there XFrostToxinX.

Adam Fenix was only included with the pre-ordered version of Gears of War Ultimate. For more information on eligible purchases check out this post on

Major Nelson's website. Apologies for any confusion!

 

Ah, well, crap. Didn't read the fine print. Just saw the photo and bought it, my fault.

Thanks for the reply, appreciate it.

 

No worries! Always happy to help out

If you have any other Xbox support questions definitely let us know.