Gears of war legacy redemption codes disappeared

Hey there oxo Melanie oxo!

Looked at your profile and saw that you were recently playing these games. Looks like you were able to get your codes. If you have any other Xbox support questions, please let us know

Hey Vehrox -

The expectation for the Gears of War legacy collection being sent out is currently set to 30 days (source: Gears
of War 4 store page) so it sounds like you got your codes early which is great.

Now, onto the redemption issues. Are you trying to redeem your codes via the Xbox One console? If so, can you try redeeming them on Xbox.com or using the Xbox App on a smartphone please? If you continue to get kicked out with an error message or code, could
you provide that to us so we can investigate a bit more? Error codes would resemble XBOS-0000 or 0x00000000.

Keep us posted!

Hey Chris -

Thanks for the link. Regarding your Gears of War legacy collection. Once you redeem the code for Gears of War 4 that came with your console, that will trigger the system to put you in queue to receive your codes for the legacy collection. The physical copy
of Fallout 4, however, is something we do not have any further information on and that would be up to GameStop to fulfill.

Hopefully that helps clarify a bit.

It can take up to 14 days after redemption of gears of war 4 for your turn in the codes waves to come up

Hey Don -

The Gears of War legacy collection is being sent out to customers via Xbox Live message within one month of redeeming your Gears of War 4 code. Source: >>Gears
of War 4<< store page.

If you still don't have your codes a month after redeeming your Gears of War 4 game, feel free to post a new thread and we'll take a look then.

Thanks for understanding!