Gears of war codes for 360 games not ariving

Hey there MASTERCHIEFHAM!

We began sending codes to eligible users on November 19th, and will continue sending codes on a regular basis through early January. If you have not received your codes yet, please be patient - all eligible users will receive their codes by early January!
If you haven't already, please check out our Gears of War: Xbox 360 Collection FAQ to make sure you have everything covered to be eligible. Thanks

According to the Gears of War 4 official site-

For a limited time, all purchases of Gears of War 4 include the entire Gears of War Xbox 360 library for free, all playable on Xbox One thanks to Backwards Compatibility! The Gears of War Xbox 360 collection provides you with four incredible games, from
the epic saga of the original Gears of War trilogy to the standalone story of Gears of War: Judgment.

Physical copies of the game will come with codes for each of the four titles to download via Xbox Live. For those who purchase digitally, your codes will be sent via Xbox Live message – we’ll be sharing more information on digital distribution closer to
launch.

Hi,

To better assist you with your concern, may we ask if you have purchased or pre-ordered Gears of War 4?

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

• Gears of War
• Gears of War 2
• Gears of War 3
• Gears of War: Judgment
  

These codes are only playable on Xbox 360 or Xbox One.

For additional information about this promotion, you can check this link.

Regards.

Gears of War Collection promotion

Note This promotion is not available in China or Japan.

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:

Gears of War

Gears of War 2*

Gears of War 3

Gears of War: Judgment

*Gears of War 2 is not available in Germany.

These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10.

If you meet the eligibility requirements for the campaign but haven't received your code, you may need to check this out: >START HERE if you haven't received
your promo game/points<

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:



Gears of War

Gears of War 2

Gears of War 3

Gears of War: Judgment

Gears of War 2 is not available in Germany.



These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10.



Codes will be sent out in waves, so it may take a few days for you to receive your code once the campaign begins.



The codes will be sent directly to the Xbox Message Center. After receiving the code, we strongly suggest that you save a copy. Messages are retained for a maximum of 30 days; after which they are automatically deleted.



For more info on these promotions, including eligibility questions and answers, you can check this

link or visit the
Gears of War community.

Regards.