"Gears of War code was redeemed but not showing on my end"

I bought a Xbox one S 2tb, Gears of War edition, it includes a code with the game, but when I tried to change it in the store, the textbox where I had to write the code never showed, so I had 2 conversations with the support people, the first asked me the
code and she said it was ok, and she said that the page has problems, but then I went in the house of a friend of mine and the textbox showed, I tried to redeemed the code but it said that the code has be redeemed, and I never redeemed anything, my boyfriend
he bought the same edition, and he didn't have that problem.

In the 2nd conversation the support guy he told me that I should write this post, for more help.

Hey there YacksirY,

Can you elaborate a bit for us? Which code are you talking about? Did you see any error messages or error codes you can post for us?

Let us know!

Same issue for me. I have been able to redeem codes for Gears of War 3 and Gears of War Judgement, but haven't been able to redeem Gears of War 1 and Gears of War 3. I also tried in microsoft.com/redeem with my Xbox associated account and didn't work either.

Could someone advise on how to proceed further?

Thanks

Hi, I did receive my 4 redeem codes, however the codes for the original gears of war and gears of war 3 did not work, and do not work until today, I always get the code Xbos-0X80150017.

The codes for gears of war 2 and judgement did work though.

gamertag

ParalleX iR,

To clarify, are you having issues redeeming your Gears of War 3 code as stated in the title, or are you still in need of Gears of War codes?

If you're having problems redeeming Gears of War 3, please post back the error code you receive so we can look further into the issue.

Thanks!