Gears of War 4 Season Pass Activated but Starter Airdrop is missing

Discus and support Gears of War 4 Season Pass Activated but Starter Airdrop is missing in XBoX Sales and Promo to solve the problem; Hello, On 11/9/16 I purchased and activated a Gears of War 4 season pass. My season pass activated, I received the maps dry dock and checkout, and the... Discussion in 'XBoX Sales and Promo' started by ccanibalclown20, Nov 21, 2016.

  1. Gears of War 4 Season Pass Activated but Starter Airdrop is missing


    Hello,

    On 11/9/16 I purchased and activated a Gears of War 4 season pass. My season pass activated, I received the maps dry dock and checkout, and the Vintage JD booster. My starter airdrop arrived and was in my "unopened packs". I powered down my console, a day
    later I logged on and all of my starter airdrop packs that were unopened disappeared. It now says I have 0 unopened packs. After contacting xbox support several time, [Mod Removed]
    and posting to the official gears of war site, I am still missing my content and have no resolution. My gamertag is

    You can see gears of war 4 season pass is activated and I do have an xbox live gold membership. Please help!

    :)
     
    ccanibalclown20, Nov 21, 2016
    #1
  2. Gears of War 4 Season Pass Activated/ Airdrop Missing

    Hello,

    On 11/9/16 I purchased and activated a Gears of War 4 season pass. My season pass activated, I received the maps dry dock and checkout, and the Vintage JD booster. My starter airdrop arrived and was in my "unopened packs". I powered down my console, a day
    later I logged on and all of my starter airdrop packs that were unopened disappeared. It now says I have 0 unopened packs. After contacting xbox support several time, [Mod Removed] and posting to the official gears of war site, I am still missing my content
    and have no resolution. My gamertag is

    You can see gears of war 4 season pass is activated and I do have an xbox live gold membership. Please help! The tech that was helping me has dissapeared on me and am still seeking support.
     
    ccanibalclown20, Nov 21, 2016
    #2
  3. Gears of War 4 Season Pass Activated/ Airdrop Missing

    Hello,

    As mentioned in my post, I have already submitted a thread to the official Gears of War forum. I have yet to hear anything back from them yet. As mentioned though, I had gotten partial of my starter airdrop, I received my maps and the vintage jd booster
    which was part of activating the season pass. The additional unopened packs where in my store and disappeared when I powered off my console. They have yet to resurface.

    On a side note, is the season pass shared with all gamertag on the console, is it console specific or account specific?
     
    ccanibalclown20, Nov 21, 2016
    #3
  4. Gears of War 4 Season Pass Activated but Starter Airdrop is missing

    Please help me! It has been about 2 weeks!
     
    ccanibalclown20, Nov 21, 2016
    #4
  5. Mister Cizl
    Mister Cizl Guest
    Hey Ccanibalclown20! Is there anyone else on the console that may have used the packs? Post back and let me know!
     
    Mister Cizl, Nov 21, 2016
    #5
  6.  
    ccanibalclown20, Nov 21, 2016
    #6
  7. Sorry about my previous post, no other profiles exist on my console. I have tried removing my profile from xbox and adding it again as well. My maps show up as installed content on my hdd and in game my season pass is activated. However, as mentioned, my
    unopened packs are gone. it is strange since I got the vintage jd opened and the rest are gone after i signed off.
     
    ccanibalclown20, Nov 3, 2018
    #7
  8. ccanibalclown20 Win User

    Gears of War 4 Season Pass Activated but Starter Airdrop is missing

    Hey ! Is there anyone else on the console that may have used the packs? Post back and let me know!

    No other profiles exist on my xbox one unfortunately.
  9. ccanibalclown20 Win User

    Gears of War 4 Season Pass Activated but Starter Airdrop is missing

    Sorry about my previous post, no other profiles exist on my console. I have tried removing my profile from xbox and adding it again as well. My maps show up as installed content on my hdd and in game my season pass is activated. However, as mentioned, my
    unopened packs are gone. it is strange since I got the vintage jd opened and the rest are gone after i signed off.
  10. Mister Cizl Win User

    Gears of War 4 Season Pass Activated but Starter Airdrop is missing

    Hey Ccanibalclown20! Is there anyone else on the console that may have used the packs? Post back and let me know!
  11. ccanibalclown20 Win User

    Gears of War 4 Season Pass Activated but Starter Airdrop is missing

    Please help me! It has been about 2 weeks!
  12. bowski477 Win User

    Season Pass Issues Gears of War 4

    Season Pass

    Appears as DLC under Manage Game: No

    Where to find your content: Delivered as Gear Packs in the My Gear Packs menu



    The Season Pass entitles you to 17 Gear Packs and the Vintage JD Pack when you first boot the game. It also provides future ownership of all future maps for Private Play, and access to the Developer Playlist when it’s active.



    IMPORTANT: The bonus Gear Packs from Season Pass are not shared. If you wish to ensure you get your Season Pass Gear Packs, you must first play the game on the Gamertag that you want to receive the packs.



    Why does this not appear in my Downloaded Content for Gears of War 4?

    The Season Pass is a license that tells us you own the content. Even if you aren’t seeing it in your downloaded items, you’re good to go provided you bought the Ultimate Edition version of Gears 4 or the Season Pass separately (available from October 11th).



    How do I find my content from the Season Pass?

    All the Gear Packs from the Season Pass will be available in the Unopened Gear Packs menu. Go to Store, then tab to My Gear Packs to find them. Note that the Starter Airdrop adds 17 Gear Packs to your inventory - you will not have a Starter Airdrop pack to
    open.



    I haven’t received my Gear Packs for the Season Pass.

    The Gear Packs included in the Season Pass can only claimed once per game license. This means that the first person to log on with your game will receive the 17 Gear Packs and Vintage JD Pack.



    If another person is assigned with your home console or you have multiple users on the same Xbox, you should ensure the first user who plays Gears of War 4 is the Gamertag you want your Gear Packs to be awarded to. We will not replace Season Pass Gear Packs
    which have been claimed by another user on your license.



    If you believe your Season Pass content is missing and the case above does not apply, please leave a post
    in this thread
    with your Gamertag, what’s missing, and when you first played (please be as specific as possible).
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Gears of War 4 Season Pass Activated but Starter Airdrop is missing

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