Gears of War 4 Redeem Code not working "Service not available"

as the title says,

Go to enter in my Gears of War 4 digital download Code and i get an error saying that

Service not available

DCATFDUnavailable

037uLGEsyUn4qHzY.0.2.5

2016/10/22 - 06:32:49 UTC



is this a known problem??

and what is the reason/fix for it

cheers

:)

 

Reedem Gears of war

Hi,

I bought Gears of War 4. Then I received code to redeem previous versions of Gears Of War. Unfortunately I'm not able to redeem Gears of War 1, 3 and Judgment. Gears of War 2 is working fine.

I received following error code:

XBOS-3012

ef7e87d7-7d8f-4f14-83b8-d64b93be20b0

I tried redeem it from webside or on xbox one console.

 

Gears 1 Code not found

Hi, I've purchased Gears 4 and just received my free Codes of Gears 1, 3 and Judgement. (No Gears 2 since I live in Germany) but when I try to redeem Gears 1, it says the code is not found. I even tried to redeem the code right out of my Xbox messages, but
still not working.

Can someone please look into that?

Thanks.

 

Hello CsNiNe,

Unfortunately, we cannot provide accurate support for this issue. We can only answer questions about the Xbox Live Rewards program. If you are encountering issues redeeming your digital download, you should reach out to xbox support at (support.xbox.com/contact-us).