Gears of War 4 Bundle Promo - haven't received notification for free GoW collection download

I bought the Xbox One S GoW4 limited edition bundle online from the MS store which advertised free download of GoW collection was included. I have been told by customer support that I need to play GoW4 and then 7-10 days later will receive a notification
with download code. Did that but still haven't received notification, so customer support told me to post issue here.

:)

 

unable to receive promotional codes for the gears collection after buying GOW4

I bought gears of war 4 the 12th of October, and still haven't received promo codes for the gears collection.

 

Xbox 360 Gears of War Collection was not received

Hi,

I bought the Xbox One Gears of War 4 bundle (1TB), which included "For a limited time, free download of entire Xbox 360 Gears of War collection". However, I never received the code.

Can you help?

Thank you

 

Hey there -

From the Gears of War 4 store page:

So if you still don't have your codes after 30 days, feel free to post up a new thread and we'll take a closer look.





Thanks!