Gears of War 4: Brothers to the End. I haven't received my code.

So, I've pre-ordered a brand new physical copy of Gears of War 4. Yesterday my copy arrived. However, I didn't receive the code for the Brothers to the End DLC.

I was really looking forward to play as Zombie Dom, but was sorely disappointed when I saw that the code wasn't there.

Please send me a code.

:)

 

Game Codes

I have not received my Gears of War 4 Brothers till the end code

 

Brothers in arms gears pack

hey I got the gears of war4 ultimate edition but haven't received the brothers till the end gears pack I have looked in the case and on the receipt and still cannot find it. Help???

 

Brothers to the End Pre-Order Bonus

Appears as DLC under Manage Game: Yes

Where to find your content: In your Customization options, under Characters and Weapon Skins



The Brothers to the End Pre-Order Bonus contains 5 items – 3 characters (Old Man Marcus, Tomorrow Anya and Zombie Dom) as well as 2 Weapon Skins (Gold Wave Lancer, Gold Wave Gnasher).



IMPORTANT: If you did not purchase your game via the Xbox or Windows Store, you will need to redeem the code given to you by your retailer for this content. Please contact
the retailer you purchased from if you do not have this code.



Why does this pack appear as Adam Fenix DLC in my Downloaded Items?

This is a display error with the pack, and does not have an impact on your ability to find this content in game.



How do I find my Characters and Weapon Skins?

Unlike many of our other bonus items, these Cards go directly into your inventory. Head to the Customization menu and check your Characters, Lancer and Gnasher weapon skins.



I can’t find the Brothers To The End items.

If you’ve checked your Customization items for your Brothers to the End content, please

leave a post in this thread with your Gamertag, what’s missing, how you purchased your copy of Gears of War 4 and when you first played (please be as specific as possible).

LINK

 

Hey MasamuneSpirit -

The information that bowski provided above is absolutely correct. Pre-order bonuses for physical copies are handled and distributed by the retailer. We are unable to generate codes, we can only recover codes that have been sent to you via Xbox Live messages.

Sincere apologies for any frustration and inconvenience this causes. If you have any further support related issues, please feel free to create a new thread so we can further assist.