Gears of war 360 collection codes not received (1 of many customers I fear)

Thanks for posting!

Keep in mind that Gears of War collection codes will continue to go out in waves. Please check out the Gears of War 4 store description for
information on how these codes go out. This includes Gears of War 4 codes included in the Gears of War 4 Xbox One S bundle. Once that code is redeemed on your account, you should receive your games within 30 days.

To qualify, purchase and redeem Gears of War 4 on Xbox Live by December 31 2016. Tokens for download will be sent in waves through Xbox Live in-dash message system within one month of redemption. Must be 17+. Xbox One, broadband internet (ISP fees apply)
and Xbox Live membership required. Not available in all markets. See www.GearsofWar.com for the latest information.

If you do not receive codes one month after purchasing, please be sure to post a new thread letting us know! Thanks for your patience!

I Gears of War 4 digitally although the Xbox Live store 10/09/16 preordained. I have not yet received the codes for the Xbox 360 Gears of War Collection. I contacted customer support on 13/10/16 and was told to "wait 24 hours", I contacted customer support
again on 15/10/16 and was told to "wait 7-10 days. " now he has passed this period and I am waiting and not yet received anything

You would have received the correct codes. As it states in the game's description: For a limited time, purchase and redeem your copy of Gears of War 4 and get the entore Xbox 360 Gears of War collection for use on Xbox One!

So the codes are meant for console use not, Windows use. Gears 4 is the only one that's available in the Windows Store, so there would not be a way to download the 360 collection through Windows.

I pre-ordered Gears of War 4 digitally though the Xbox Live store on 10/9/16. I have not yet received the codes for the Xbox 360 Gears of War Collection. I contacted customer support on 10/13/16 and was told to "wait 24 hours", I contacted customer support
again on 10/15/16 and was told to "Wait 7-10 days." I am contacting again now because I either want a refund or I want the Gears of War collection that I could have gotten on day one if I had of just bought a physical copy of the game from any local retailer.

Hey Chase Shadows!

It looks like you just recently started playing Gears of War Ultimate Edition, which is required to qualify for the Gears of War: Xbox 360 collection codes.

Since these codes will be sent in waves, go ahead and give it a couple weeks and then post a new thread in our
Gears of War forum updating us whether or not you received your codes. For further information, check our Gears of
War: Xbox 360 Collection FAQ.

However, I have sent you a Forums Private Message in regards to Fallout 3. You can check those by clicking here.

Enjoy!