Gears of War 1 code not working

I'm trying to redeem my codes from the Gears of War Ultimate Edition. Gears 2, 3 and Judgement all worked. The website recognises the Gears 1 code as being a valid code but when I click on confirm I am told 'something went wrong' and given error code 0x80150017.

Chat representative was unable to resolve the issue and suggested I post here for review by a higher team.

:)

 

Error codes Gears

I have the problem , Gears of War 1 and 3 codes not working

 

code 1 and 3 not working

I got the 4 codes for the Gears of War collection that came free from purchasing Xbox One S 1TB Gears of War 4. But Gears of War 1 and Gears of War 3 codes are not working.

 

Hey mate,

This error is usually caused by a regional error. The support team have posted a fix, which I have copied for you below

If you are receiving the 80150017 error or a region error, there are multiple reasons why this is happening.

1. Your physical location and your account's region are not matching, and that's why you are receiving this error.
   
2. You are located in Japan, Germany, or China.

If you are under #1, then you will need to make sure your account matches your physical location to be able to redeem it. If you haven't already, please change your
region to match your physical location, and then try again.

If you are under #2, these regions do not qualify for this promotion and you will not be receiving a replacement code. We apologize for the inconvenience this may have caused, and hope you understand.

We do not suggest using a VPN or changing your region to get these codes accepted. Any posts about how to use VPN to redeem these codes will be deleted.



Taken from here: Uh oh... that shouldn't have happened.

If you have further problems regarding those codes, and that fix does not work for you, I'd suggest heading to the forum that has been set up for these issue, which I've linked for you below

Uh oh... that shouldn't have happened.

Cheers

Denaz