Gears 5 disappears in the middle of the installation. The download is canceled only happens...

Hello Kwolski,

Where are you facing this, on Xbox One or Windows 10?

Just in case, can you try to clean your Xbox One caché (if the issue is in there) to see if it solves the problem?

1. Press and hold the power button on the front of the Xbox until it turns off completely.
2. Unplug the power brick from the back of the Xbox. Press and hold the power button on the Xbox several times to expel any remaining power and clear the cache.
3. Plug in the power brick.
4. Wait for the light on the power brick to change from white to orange.
5. Turn the Xbox back on as you would normally.

it happens to me with several games

I didn't formatted my Windows 11 on any of the formentioned computers. I installed Gears 5 game on an external drive and installed Gears of War 4 on this same external drive.
When I moved this drive to another pc (for working purposes) and moved back to the original gaming laptop the Gears of War 4 disappeared, but the Gears 5 remained playable and intact.

After I installed Gears of War 4 game on the external drive, I disconnected and reconnected it the game remained intact.
If I disconnected and connected to another pc the game disappeared. This game only, other games as Gears 5 remained intact and healthy.

If its two seperate downloads try cancelling the gears 4 one and trying just the 5.

if both games are in the same single download you’ll have no other choice to either purchase them seperately or install it as one

Your save files are in the cloud. The game will stay installed, it will just reset to default.

Wow this solved the issue, it was indeed an issue of stuck update.

I did a reset on Gears 5, game disappeared in xbox app. Searched for Gears 5 in xbox app and selected install.

A 500mb file was downloaded and game runs fine now.

Game version has changed from 108 to 109.

Thank you all for helping with the problem.