Gears 5 audio issues?

Splattered23 · Sep 7, 2019

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I'm playing co-op campaign with my wife on xbox, i'm player 2... we got through Act 1 chapter one and when chapter 2 started I no longer have any dialogue audio either from the TV or the Astro A50 headsets i'm using. I can hear other ambient noises but all
dialogue is now missing. I have subtitles on but this is very irritating to the point that I don't want to keep playing until it's fixed. I love all the story and banter between characters.

:)

darkist1

Hi Outlawed,

Glad you found a fix for this.

Hope you enjoy playing the game as much as possible!

acdc sepia

I have the same problem and like someone already mentioned, this problem was solved until my friends and I passed a checkpoint, sometimes it took more than a checkpoint and the sound came back until a in-game cinematic started.

Valimor

Hi there,

you may need to delete the games cache(not the whole game), and doing a power cycle on your console. this may help with the problems.

how do you delete a games cache? all i see are options to delete savegame date and I tried the full shitdown to delete the system cache.

Nitz X8

It’s not a solution but i’ve got a workaround. Play w/o sound until u clear a checkpoint. Have the host back out and restart from checkpoint. Worked for me on two occasions. Very difficult to play w/o sound especially on harder difficulties. Good luck

XBF Javier R

Hello Splattered,

We thank you for bringing this inquiry to our forums community, and understand that this concerns an inability to play through Gears 5 without the audio disappearing.

Our suggestion here, please attempt to follow the steps provided through our
troubleshoot sound on your Xbox One console support article.

Try this out for us and then let us know the results.

Best wishes!

Gears 5 audio issues?