Gears 5 Acting oddly in store

Discus and support Gears 5 Acting oddly in store in XBoX Sales and Promo to solve the problem; So I went to the Gears 5 page in the store today. It is currently available on both Game Pass and Gold. The difference is that Gold actually credits... Discussion in 'XBoX Sales and Promo' started by DouglasBoyd, Feb 7, 2021.

  1. DouglasBoyd
    DouglasBoyd Guest

    Gears 5 Acting oddly in store


    So I went to the Gears 5 page in the store today. It is currently available on both Game Pass and Gold. The difference is that Gold actually credits the full game to my account permanently.

    The following was done entirely on my Xbox One console:

    The first time I clicked, it was on the "Install via Game Pass". Then, since the "Get with Gold for Free" was still there, I clicked that. The screen then said "Your game is credited!" I back out of the confirmation and the "Get with Gold for free" option is still there. When I checked on "My Games" and sorted out everything that was explicitly from Gold, Gears 5 was still there. However, the shop still insisted I had not properly credited the game to my account.

    I haven't yet tried to contact support to verify this issue and make sure Gears 5 is properly credited to my account. Right now I'm checking if anyone else has come across this issue because it's not one I've come across before.

    :)
     
    DouglasBoyd, Feb 7, 2021
    #1
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Gears 5 Acting oddly in store