Gears 4 - Redirected by Xbox Support

Discus and support Gears 4 - Redirected by Xbox Support in XBoX Sales and Promo to solve the problem; Received Gears 4 from the NVidia promotion but the licence has been removed. Spoke to an Xbox support agent who told me to post here to get it sorted.... Discussion in 'XBoX Sales and Promo' started by Baby Harris, Oct 4, 2016.

  1. Baby Harris
    Baby Harris Guest

    Gears 4 - Redirected by Xbox Support


    Received Gears 4 from the NVidia promotion but the licence has been removed. Spoke to an Xbox support agent who told me to post here to get it sorted.

    :)
     
    Baby Harris, Oct 4, 2016
    #1
  2. Cannot claim 2 out of the 4 codes received as part of the Gears of War 4 promotion

    I have purchased Gears of War 4 and as part of the promotion I have received 4 codes for the Gears of War Xbox360 collection, while I was able to claim 2 of these codes, I am unable to claim the codes for Gears of War 1&3.

    Some troubleshooting was already attempted by Microsoft support however with no luck and I got redirected to this section.
     
    Blackoutgamer88, Oct 4, 2016
    #2
  3. Viral Vanity
    Viral Vanity Guest
    GoW4 Codes for other games never received

    Hello. I ordered Gears of War 4 Ultimate Edition on the 13th of October and still have not received the codes for the additional games included in the bundle. Order # is [MOD REMOVED]. I was supposed to receive codes for the Gears of War collection but have
    not yet received them via email or xbox message. I was redirected to this page by Michael from Support Chat.
     
    Viral Vanity, Oct 4, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Gears 4 - Redirected by Xbox Support

    Hey Baby Harris -

    Just so you know, we work on threads oldest to newest so bumping your thread actually means we get to it after when we originally would. Take a look at the posting guidelines in my signature for further information and please don't bump threads.

    As I mentioned in your
    other post from yesterday, I sent you a PM with the appropriate information.

    Thanks for understanding!
     
    Miss Bijoux, Oct 6, 2016
    #4
  5. Miss Bijoux Win User

    Gears 4 - Redirected by Xbox Support

    Hey Baby Harris -

    Just so you know, we work on threads oldest to newest so bumping your thread actually means we get to it after when we originally would. Take a look at the posting guidelines in my signature for further information and please don't bump threads.

    As I mentioned in your
    other post from yesterday, I sent you a PM with the appropriate information.

    Thanks for understanding!
  6. Jitender Saan Win User

    Gears 5 error code 30005 (1275)

    Support Xbox link just redirects back here. Gears of War official website also redirects here. Is there a way to get an actual answer instead of useless links that all point to the same location?

    Just send one link that works.

    Unbelievable.
  7. Miss Bijoux Win User

    Gears of War - Redirected from Xbox Support

    Hey Big N CDN -

    When did you pre-order Gears of War 4? Pre-order incentives are typically sent 7-10 days after the date of pre-order. So, for instance, if you pre-ordered your game on October 1, 2016, you could expect your codes sometime between October 8-11, 2016.

    Let us know. :)
  8. Miss Bijoux Win User

    Gears of War - Redirected from Xbox Support

    Thanks for the extra info, Big N CDN! I have sent you a Forums Private Message which you can check those by clicking here.

    As far as the code redemption issues you are now experiencing, are you getting an error code/message of any sort? Codes would look like XBOS-0000 or 0x00000000. If you're getting anything of the sort, can you provide that to us please?

    Thanks! :)
  9. Big N CDN Win User

    Gears of War - Redirected from Xbox Support

    Howdy Miss Bijoux,

    I was actually sent here from the fact that I didn't receive these codes from my purchase of the 'Ultimate Edition' of Gears of War.

    Although, I do have a new issue that had has arose. I continue to get errors while trying to redeem the codes I received for the pre-order of 'Gears 4'.
Thema:

Gears 4 - Redirected by Xbox Support

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