Gampass Ultimate Games not working while connected to internet while on PC

Hello Jacob!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Let's identify this error.

Do you have antivirus, vpn or firewall?

Do you get any errors when you try to start the games?

Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type

And the test connectivity?

Look for the antivirus, if you have it, disable it.

1- Go to your windows update and click on get updates

After updating

See which version is your windows this way, and tell me

The version consists of 4 digits

https://support.microsoft.com/en-us/help/402739...

And then go to the Microsoft Store, select More > Downloads & updates > Get updates.

Update everything in both places, and let me know if it work

2- Reset gaming service!

Firstly, start the Settings app using Win+I hotkey and go to Apps > Apps & features.

Now, from the installed apps, locate Gaming Service and tap on the three-dot menu button present next to it.

Next, click on Advanced options and then scroll down to the Reset section on the next page.

After that, click on the Reset button and confirm the process.

Similarly, you can reset the App installer app.

Finally, reboot your PC and see if the error is fixed now.

2] Reinstall the Microsoft Gaming Services

If resetting the Gaming Services doesn’t help, you should try reinstalling the Microsoft Gaming Services app to fix the error. This should fix any underlying corruption that is causing the error. You can follow the below steps to uninstall and reinstall Microsoft Gaming Services:

First, press Win+X hotey and select Windows Terminal (Admin).

Now, enter the below command to remove the whole Microsoft Gaming Services infrastructure:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

Next, let the command complete and once the uninstallation is complete, reinstall the package back using the below command:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

When the package is installed back, restart your system and see if the error is resolved.

https://www.thewindowsclub.com/fix-0x00000001-g...

This process has its reference from that site above!

no vpn or firewall not sure about antivirus. it doesnt give me any errors code it either give me a png of the game icon and then close or doesnt open at all and NAT is open

I have the Ultimate Gampass, I am trying to play the game with pc.

( I don't own xbox console )

you need gamepass pc then, so you can't,

Gold for online play on console

Gamepass for gamepass games on console

Gamepass PC for games on pc with ea play attached

Ultimate gamepass - Gold, Gamepass, Gampass PC, EA Play and xcloud.