Gaming Services, Why?!?!

Hello, Lorelei_333. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Would you please follow the steps below? Please perform these steps with the Microsoft store and the Xbox app closed and make sure there are no games being downloaded or installed on both apps.

- Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Repair, then Reset.

- Go to Start > Settings > Apps > Apps & features > Xbox App > Advanced Options > Repair, then Reset.

- Go to Start > Settings > Apps > Apps & features > Gaming Services > Advanced Options > Repair, then Reset.

- Press Windows + R. Type TEMP and press enter. Delete all the files inside this folder. Repeat this step by typing %TEMP% and Prefetch. Delete everything on both folders too.

- Press Windows + R. Type WSRESET and press enter.

- Restart your computer. Run Powershell as administrator and run the following command:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

(this command can show you some errors, this is normal, just wait until it finishes)

- Restart your computer one more time. Open the Microsoft store and sign in with your Microsoft account. Open the Xbox App and sign in with the same account as the Microsoft store.

- Check your computer region/country and language and please make sure it is the same as your Microsoft account (https://account.microsoft.com/profile). Also check your time zone and date/time is correct.

- Go to Start > Type Services > Open it. Find all Xbox Services (Xbox Accessory Management Service, Live Auth Manager, Live Game Save, Live Networking Service, Gaming Services). Right Click > Properties> Set the startup type to Automatic. Also Start them.

Feel free to ask back any questions and please let me know how it goes.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Try running the Windows Update troubleshooter. To do this, go to Settings > Update & Security > Troubleshoot > Windows Update.

make sure the date and time are set to automatic.

Hey Notarzt! Unfortunately, we do not have access to assist with device repairs here on the forums. For further assistance you will need to contact

support. Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

If you just bought it and it was broken right out if the box, contact the retailer you purchased it from for an exchange.

More than two weeks ago, so Microsoft has to deliver

If you just bought it and it was broken right out if the box, contact the retailer you purchased it from for an exchange.