Gaming services causing massive issues

Hello Ocuu, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I’m sorry to hear you’re having some trouble with gaming services and the Xbox app. Let’s try to sort this out.

However, before that, I appreciate it if you can clarify what do you mean by repair and resets?
Did you try that for the gaming services and the Xbox app, or is Windows included?

Additionally, are you running Windows 10 or 11? And is your PC enrolled in the Windows insider program?

I agree but not all parents control their child's account with limits, causing some games to become massive underage causing annoyance.

Exactly what are you referring to as the current problem?

If you mean things like intermittent xbox live issues, occasional game crashes, no updating profile pics, partychat and friends list messing up here and there then sorry that could be a while.

The servers and services are taking a massive hit due to Covid 19 and lockdown across the globe.

Massive unprecedented numbers are logging onto the systems at the same time as opposed staggered times when everyone has a normal life to lead.

This has caused several, albeit minor, issues as they try to manage demand

Once Covid criais ends and normality resumes things will go back to usual.

Stay safe, happy gaming

if the gaming service any game may cause issue.

Possible to get some help with this?!