Gaming/PC login help

Thank you for your help with this. When I login to the xbox account it is associated with the correct email address which is mine. For some reason though on Epic games when we go to login with xbox it wants to send the code it wants to my sons old email address, which he does not have any longer. That email to our knowledge is not saved anywhere on the xbox account? So we are not sure why it is trying to send the code to that email?

Hello Eagle J, My name is David. I am an independent advisor, happy to help you today.

If you're trying to sign in to Epic games on your PC using your Xbox account

Change the email address associated with your Xbox account:
Sign in to your Xbox account on the Xbox website www.xbox.com
using your current credentials.
Go to the account or profile settings section and look for the option to change the email address associated with your account.
Follow the steps provided to update the email address and make sure you enter the correct address you want to use.

Verify your new email address:
After changing the email address on your Xbox account, make sure you have access to the new email address you provided.
Check your inbox and follow the steps to complete any required verification processes.

Remember that it is important to keep your contact information, such as the email address associated with your account, up to date to avoid access problems in the future.

Best regards.

You can try resetting the Microsoft Store app to fix any store-related issues.

1. Open the Windows search bar and type "Settings".
2. Open the "Settings" app and select "Applications".
3. In the list of applications, find and select "Microsoft Store".
4. Click "Advanced Options" and then select "Reset".
5. Once the reset is complete, try installing Minecraft again and check if the issue still occurs.

If the problem continues.
If you do not have access to the email address associated with your child's account, check to see if an account recovery process is available. Visit the login page of the platform or service where the account was created and look for options such as "Forgot your password?" or "Can't access your account?" on the login screen. Follow the steps provided to try to recover your account using alternative methods, such as answering security questions or providing additional information.

In some cases, you may be required to provide additional information or identification documents to prove that you are the owner of the account. This may include personal information, such as full names, dates of birth, associated phone numbers, credit card numbers related to the account, among others.

Re-login in the Xbox app doesn't help and if you power cycling means restarting the pc, it doesn't help too.

It works!

I was trying to login with another PC user.

Now instead of changing the PC user i just logoff in xbox app and login with my dad account.

The game was there and it works!

Thanks Antic Owl!