Gaming Monitor on XBox One X

Dear XBox Support Team,

i bought a gaming monitor (Samsung C49HG90DMU 124,20 cm (49 Zoll) LED Multitasking Monitor (2X HDMI, Display Port, Mini-Display Port, USB, 3840 x 1080 Pixel) ) because the known resulution of the Xbox was titeled up to 3840 x 1080 Pixel.

Sadly the picture of the xbox looks pretty distorted.

My Question: Can the One X handle this screen or not? What can i do to improve the picture.

Thank you in advance.

KR Michael

:)

 

Attivare Freesync

Buongiorno a tutti

Ho una Xbox One X solo con uscite hdmi e un Monitor Gaming Samsung U28E590 che ha 2 uscite hdmi e una display port.

Da poco è uscito l'aggiornamento per sfruttare il freesync sulla Xbox.

IL monitor mi fa attivare il Freesync solo tramite displayport.

Come faccio a collegare la Xbox One X al monitor?

[MOD Translation]

Goodmorning everyone I have an Xbox One X with only HDMI outputs and a Samsung U28E590 Gaming Monitor that has 2 HDMI outputs and a display port. The update was recently released to take advantage of freesync on the Xbox. The monitor
allows me to activate the Freesync only via displayport. How do I connect the Xbox One X to the monitor?

 

Samsung - UE590 Series 28" LED 4K UHD Monitor - Black

Hello will this 4K monitor support my Xbox One X with full 4K + HDR. I’m looking to go pick up my Xbox One X today with this monitor since it’s in stock! Link to monitor: https://www.bestbuy.com/site/samsun...-4k-uhd-monitor-black/5484022.p?skuId=5484022

Also is this monitor good for 4K gaming, thoughts?

 

Yes the Xbox One X should be able to handle that screen. If you haven't already, have a look at the monitors manual, you might be able to find the solution on there to get a better picture. http://downloadcenter.samsung.com/content/UM/201806/20180628160421766/BN46-00699A-Eng.pdf

 

Probably could be because the refresh rate Hz, if its a gaming monitor should support more than 120Hz, the Xbox one X can handle 120Hz, chek the link i left here and you will find more info about it, if your monitor has Freesync this must solve the problem.
I hope this can help

Xbox One 120Hz support: Everything you need to know

 

Contact support to sort out that problem...

 

According to the model number, that looks like one of those ultra-wide monitors.

All Xbox One consoles and games are only designed to work with the 16:9 aspect ratio. No Xbox console is designed for ultra-wide displays, as that's mainly for PC gaming. I'm
not sure where you got your information about the Xbox being able to support 3840x1080, as it should only do up to 1080p on this particular display.

By "distorted", do you mean the picture is completely stretched over the length of the monitor? There should be a setting on your monitor to compress or fit the image into the intended size.