gaming achievment reduced with no explanation ??

so yesterday I had 118 rougue agent kills on division and today it is reduced to 41 with no explanation , can anyone please help out with this

:)

 

Banned with no explanation

and the response I was given in my review was completely generic and offered not a single piece of specific information. So I guess I don't have any right to know what I'm accused of. I mean i paid money for this... I've been a customer with Microsoft
for a long time. I've had this profile since a little after the 360 was originally released. I've never been banned before. If I don't get a legitimate response for this I will not renew my subscription, I will not purchase new games. I won't participate
in this. It is completely nonsensical. This department seems to be beyond reproach. I was told I could get a hold of someone on here who could help. So if you are that someone please contact me. I will call Microsoft support tomorrow but my fingers are
not crossed.

 

Banned with no explanation

so my profile for banned for a week this morning. My account says something about cheating but there are no specifics. I do not cheat, I've NEVER used any kind of mods. No clue what the reason for this is so i called support, they said they can't tell
me why this happened and they have no way of contacting the enforcement agency. All I can do is submit a request for a review and wait to see if they contact me or not... they told me I do have the right to know why this happened. I've read elsewhere I
do not. I cannot for even a second fathom why Microsoft would have a department that cannot be contacted. I know they already have my money, I guess they feel like you can treat me however they want and it doesn't matter. There are a million other people
on xbox. This Is unacceptable to me. A week isn't a big deal but I worry that they can take away my account and licenses whenever they want without even explaining why. I will not stay a customer of a business with this model. Please if someone from Microsoft
reads this can i get some answers.

 

Hey, Beady!

While we can't speculate on any in-game issues you may be running into, if this is related to a counter for an achievement, we might be able to assist. Can you clarify where you are seeing the discrepancy? If it's in-game tracking, you will want to
reach out to Ubisoft for further assistance. However, if it's for an achievement via the Achievement App, let us know so that we can dig into it further with you. Thanks for any info you can provide!

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